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With Florida preparing for Hurricane Ian, many firms will be facing their own challenges to keep their practice running. We're here to help.

When you run your own practice, you need to be careful to avoid burnout. Outsourcing certain tasks can be a lifesaver - but how do you choose the right companies?

You’re thinking about trying a virtual receptionist for the first time. It can seem intimidating. But getting started with a virtual receptionist is easy, especially if you read our guide.

You’re looking at hiring an answering service for the first time and you’re wondering, how can I control what they say? The answer is a call script – questions and...

We pride ourselves on helping our clients save time and deliver stand-out customer service 24/7. That's why we are so excited to have been recognized as one of the leading BPO companies by Clutch.

A legal answering service can help take your firm to the next level. Let’s look at five important reasons to partner with a legal answering service.

“Being arrested is a terrifying event. It shakes you to your core,” says McDaniel Reynolds, Founder and CEO of the Reynolds Defense Firm. He speaks from experience. At the age...

When bankruptcy attorney Peggy Hammerschmidt first approached LEX Reception, she thought she didn't need an answering service. Her first weekend changed her mind.