Client, Culture, Ideas

LEX Reception Blog



Goodbye spam calls: Contact management tips for law firms

When you employ a live answering service, new contact management gets a lot easier. As your legal receptionists take contact details from new callers, these details are saved within their system allowing for future calls to be handled faster and… Continue Reading →

Support your staff with a legal answering service

Many law firms lose new clients for a simple reason: they don’t answer the phone. These days, people don’t leave a voicemail. When your firm doesn’t pick up, another firm will.  A legal answering service can handle your inbound calls (and… Continue Reading →

LEX features: Account analytics

Understand your leads with call volume and peak time analytics.

Features: Payment taking for law firms

An attorney’s time is too valuable to chase clients for payment. LEX Reception can offer secure payment options 24/7 at convenient times for your clients.

LEX features: Appointment setting

When looking for an attorney, people often contact several firms before making a decision. By setting a call or meeting with an attorney on the first call, you can stop them from shopping around.

LEX Features: What’s new with our mobile app?

Have you used our LEX Reception mobile app yet? For attorneys on the move, working remotely or frequently out of the office, the app lets you carry your office with you.  We’re introducing some new features in our answering service… Continue Reading →

Feature Spotlight: What is outbound calling and how does it help law firms?

You might have used an answering service like LEX to take incoming calls. But you may not be aware of the full scope of our services. Let us introduce you to our outbound calling services.

LEX Reception Pays For Itself In One Weekend: A Case Study

When bankruptcy attorney Peggy Hammerschmidt first approached LEX Reception, she thought she didn’t need an answering service. Her first weekend changed her mind.