{"id":4962,"date":"2025-11-20T09:29:26","date_gmt":"2025-11-20T09:29:26","guid":{"rendered":"https:\/\/www.lexreception.com\/blog\/?p=4962"},"modified":"2025-11-20T09:29:28","modified_gmt":"2025-11-20T09:29:28","slug":"esther-perel-trust-is-built-in-small-moments","status":"publish","type":"post","link":"https:\/\/www.lexreception.com\/blog\/business-tips\/esther-perel-trust-is-built-in-small-moments\/","title":{"rendered":"Esther Perel: Trust is Built in Small Moments"},"content":{"rendered":"\n<p>At this year\u2019s ClioCon, renowned psychotherapist and relationship expert Esther Perel explored what it means to connect as professionals, leaders, and humans. Her keynote on the four pillars of human relationships was a powerful reminder that trust isn\u2019t built through big gestures but in the small moments that say, <em>You can lean on me, I\u2019ve got your back.<\/em><\/p>\n\n\n\n<p>Perel began by asking the lawyers in the audience a simple question: \u201cDid you get into law to help people?\u201d The answer, overwhelmingly, was yes. She also invited reflection on how technology, while empowering, can bring both excitement and anxiety to our daily interactions.<\/p>\n\n\n\n<p>For legal professionals, trust is at the heart of every client relationship. It\u2019s what allows someone to open up about what\u2019s at stake. As Perel noted, understanding a client\u2019s behavior means looking beyond the surface. If you have a \u2018difficult client\u2019, that\u2019s a sign to ask: <em>What is their behavior really telling me? What matters to them?<\/em> Before you can convince someone you\u2019re right, you must understand what it costs them to admit you are.<\/p>\n\n\n\n<p>She also spoke about belonging as the strongest indicator of work performance. When people feel their presence matters and that their contributions have an impact, they invest more deeply in collective success. Recognition, whether from a client\u2019s word or a colleague\u2019s appreciation, reinforces meaning and keeps us grounded in why our work matters.<\/p>\n\n\n\n<p>At <a href=\"https:\/\/www.lexreception.com\/\">LEX Reception<\/a>, we believe the same principles apply to every client call. Trust, belonging, and recognition aren\u2019t abstract ideas; they\u2019re built in the everyday human moments that define excellent client service. Even in an age of automation, empathy remains our most powerful technology.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At this year\u2019s ClioCon, renowned psychotherapist and relationship expert Esther Perel explored what it means to connect as professionals, leaders, and humans. Her keynote on the four pillars of human&#8230;<\/p>\n","protected":false},"author":49,"featured_media":4963,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[78],"tags":[],"class_list":["post-4962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Esther Perel: Trust is Built in Small Moments | LEX Reception<\/title>\n<meta name=\"description\" content=\"At ClioCon 2025, relationship expert Esther Perel explored what it means to connect as lawyers, leaders, and humans. Read more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lexreception.com\/blog\/business-tips\/esther-perel-trust-is-built-in-small-moments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Esther Perel: Trust is Built in Small Moments | LEX Reception\" \/>\n<meta property=\"og:description\" content=\"At ClioCon 2025, relationship expert Esther Perel explored what it means to connect as lawyers, leaders, and humans. Read more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lexreception.com\/blog\/business-tips\/esther-perel-trust-is-built-in-small-moments\/\" \/>\n<meta property=\"og:site_name\" content=\"LEX Reception\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-20T09:29:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-20T09:29:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/storage.googleapis.com\/lexreceptionblog\/1\/2025\/11\/CoverImage-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"904\" \/>\n\t<meta property=\"og:image:height\" content=\"509\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Skylar Worthington\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Skylar Worthington\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.lexreception.com\/blog\/business-tips\/esther-perel-trust-is-built-in-small-moments\/\",\"url\":\"https:\/\/www.lexreception.com\/blog\/business-tips\/esther-perel-trust-is-built-in-small-moments\/\",\"name\":\"Esther Perel: Trust is Built in Small Moments | LEX Reception\",\"isPartOf\":{\"@id\":\"https:\/\/www.lexreception.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.lexreception.com\/blog\/business-tips\/esther-perel-trust-is-built-in-small-moments\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.lexreception.com\/blog\/business-tips\/esther-perel-trust-is-built-in-small-moments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/storage.googleapis.com\/lexreceptionblog\/1\/2025\/11\/CoverImage-1.jpeg\",\"datePublished\":\"2025-11-20T09:29:26+00:00\",\"dateModified\":\"2025-11-20T09:29:28+00:00\",\"author\":{\"@id\":\"https:\/\/www.lexreception.com\/blog\/#\/schema\/person\/e84c443d4a951ca64ea53a1a30c21c19\"},\"description\":\"At ClioCon 2025, relationship expert Esther Perel explored what it means to connect as lawyers, leaders, and humans. 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