Client calls synced with Smokeball

Everything your receptionist notes during the call, like the client's name, contact details, and inquiry details, is sent straight to the right fields in your Smokeball account. Our team can help you with the setup to make sure all the information goes where it should.

Depending on your setup, the integration can create leads, contacts, matters, memos, tasks, calendar events, and expenses in Smokeball. It can also upload files to existing matters. During setup, you can decide which actions occur after each call type.

You can connect LEX Reception and Smokeball directly, or use Zapier for more advanced or custom workflows. Our team can guide you in what will work best for your firm. 

Information is sent in real time. As soon as your LEX receptionist finishes the call, the details are automatically sen to to Smokebaly, usually within seconds.

You don’t need any technical knowledge. It’s easy to connect Smokeball from your LEX account. If you run into any problems, our team will guide you through the steps and make sure everything is set up right.

Yes. The integration works with your current Smokeball setup. We map the fields to match how you already organize your matters, so you don’t have to change anything.

Please let us know. Our support team will update the connection so LEX Reception stays linked to your current account and everything continues to work smoothly.

Yes. When the integration is active, leads from LEX Reception chat are added to your Smokeball account along with any legal intake information. This way, every inquiry is handled the same way, no matter how it comes in.

Yes. LEX Reception works with many legal and business platforms. If you use other tools with Smokeball, get in touch to talk about your options. If you have any problems, our support team is ready to help and most issues are fixed quickly.