Experts in Legal Answering.

LEX Reception handles legal intake, call answering, appointment setting, and much more.

Female receptionist speaking over headset Your 24/7 Legal Reception

Your 24/7 Legal Reception.

No matter the size of your firm, LEX gives you the freedom to practice.

Convert and Retain

Legal Reception

Convert & retain.

  • Lead conversion
  • Client retention
  • Stellar performance stats
  • Legal receptionists
  • Intake specialists

Business never stops, clients can reach out 24/7

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April | CX Associate

Connect with clients

Performance

Connect with clients.

  • Live professionals 24/7/365
  • Bilingual services
  • Call intake notifications
  • Call screening

Deliver personal service while winning more leads and cases.

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Bre | LEX Brand Leader

Free your time

Efficiency

Free your time.

  • Prioritize and transfer calls
  • Schedule appointments
  • Real time text & email notifications
  • LEX mobile app

Superior technology plus unparalleled service that brings you real value.

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Lucy | CX Operations Leader

Grow your practice

Growth

Grow your practice.

  • Performance metrics
  • Integrate with your CRM
  • Lead response services

We are here to help your firm grow.

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Brianna | LEX Account Executive

Try Your Custom Demo

Customer verdicts.

We're so much more than just legal receptionist and legal intake services.

We're your ambassadors.

  • Peggy Hammerschmidt

    Hammerschmidt, Stickradt, & Associates

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    LEX took at least two phone calls and made two appointments on their first weekend.

    Those people came in, retained us, and just like that made us somewhere between $4,000 to $5,000 just by making those appointments.

    If we waited until Monday morning, those people would have spoken to somebody else or gone someplace else. They sold me after that.

  • Richard James

    Your Practice Mastered, Founder and CEO

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    We've found LEX Reception to answer the phone on time, in a professional manner, and they can tie into our calendar system to schedule appointments.

    We've had a great experience with LEX.

  • Ronn Elzinga

    OTLA President

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    LEX Reception has greatly increased the quality of our client service and has helped bring in 1 to 2 new clients a month, all for a small monthly investment.

    Voicemail is obsolete. 24/7 live, personable reception is the way to guarantee you never miss the next big case.

  • Kenneth Holley

    Information Systems Integration

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    The client feedback that we received on LEX has been unanimously positive. It's been fantastic.

    We've received many compliments since switching to LEX for our receptionist needs - highly professional, friendly, and courteous!

Judge the reviews.

  • Great Service!

    I switched my call service to LEX Reception and I have been very happy with them. They are professional and actually pick up the phone- it does not go to a machine!

    I would definitely recommend them!

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  • Call Answering Service for Boutique Law Firm

    LEX Reception's efforts worked well. The virtual receptionist they provided is efficient and offers quality service to clients. Adaptable, professional, and communicative, their team is always professional and courteous.

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  • Answering Services for Attorney

    LEX Reception has delivered high-quality and cost-effective services that have provided greater flexibility in the client's schedule. The team has accommodated changes and remain a valuable partner.

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  • Outstanding Company and Outstanding Service

    As a small, but growing, business I started to get more inquiry calls than I could handle. This created the dilemma to either hire a receptionist or use an answering service. I looked at my options and many companies and finally landed on LEX Reception.

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  • Breath of Fresh Air

    I am so happy we found LEX Reception! They have been so kind, patient and informative. After dealing with Ruby and their outrageous prices and lack of customer service LEX Reception has been a breath of fresh air.

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  • Completely Satisfied

    I have been using this service for about one month now and I am completely satisfied with the ease of use, setup and level of service. I would not hesitate to recommend.

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  • Virtual Receptionist Service for Law Firm

    Customers have reported positive interactions with LEX Reception's services, saying they're friendly and professional.

    The client reports being pleased with LEX Reception's workflow and their quick resolution of issues that arise. They provide attentive customer service.

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  • Lex Reception Does a Great Job

    LEX Reception does a great job of handling phone calls. Their voice is professional, their demeanor is pleasant, and they handle the call competently and with grace. A great company.

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Every case covered.

Improve lead response time, automate feedback-tracking, eliminate data-entry and streamline your workflow. Our CRM integrations empower you to do more.

There's no need to change anything. We quickly integrate with your firm.

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Elisangela | LEX Lead

Meet us at legal events.

Relationships form Anywhere. Meet us at the next legal event to discover more about building your connections.

  • Clio conference

    Clio Conference

    13th - 16th Oct 2020

  • Empirical360 webinar

    Empirical 360 webinar

    24th Sept 2020

  • Oregon trial lawyers association zoomvention

    Oregon Trial Lawyers Association - Zoomvention

    12th - 14th Aug 2020

  • Richard James Event

    Richard James Event

    5th - 8th Aug 2020

  • Rusty Duncan Event

    Rusty Duncan Conference

    18th Jun 2020

  • RJ Event cover

    Richard James Conference

    12th May 2020

  • Mastering Scientific Evidence in DUI/DWI

    Mastering Scientific Evidence in DUI/DWI

    26th Mar 2020

  • AAJ Event cover

    American Bar Association Tech Show

    26th Feb 2020

  • AAJ Event cover

    American Association for Justice 2020 Winter Convention

    8th Feb 2020

  • RJ Event cover

    Richard James Conference

    5th Feb 2020

FAQs.

  • An answering service is a team of live, expert receptionists who answer calls on behalf of a business or solo practitioner. The LEX Reception team specializes in legal intake and lead qualification, helping law firms to manage incoming calls and inquiries 24/7.

    At LEX, we never use AI to answer calls. Every one of your calls is answered by a live receptionist at LEX Reception. Most people call law firms at a time of crisis, and a friendly voice on the line makes a great first impression.

  • We work with hundreds of solos and small firms, supporting our clients as they grow their practices. We know the best way to help you grow is to understand your goals. Your Account Lead will work with you to create an effective strategy.

    With out-of-hours cover and support during busy periods, we make sure you never miss a lead, allowing your team to focus on winning cases.

  • We pride ourselves on being much more than an answering service. Our virtual receptionists also handle legal intake, appointment scheduling, live call transfer, and outbound calls - anything our clients need to give them time to practice.

    We can integrate with your CRM, so new contacts are automatically added to your system. And we have a mobile app, so you can keep an eye on your calls when you're away from your desk.

  • Yes, we have fully bilingual teams here at LEX Reception who can confidently handle legal intake in Spanish and English.

    When you sign up with LEX, let us know if you require bilingual answering services. We will assign your calls to one of our bilingual receptionist teams to ensure that all of your leads are understood.

More questions? Check out our full FAQs