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Immigration law answering service

Professional human reception service for family law attorneys and firms.

In partnership with

State Bar of Texas logo
Pennsylvania Bar
State Bar Wisconsin logo
LACBA logo
Attorney at work
NACDL
State Bar of Texas logo
Pennsylvania Bar
State Bar Wisconsin logo
LACBA logo
Attorney at work
NACDL

YOUR PARTNER

24/7 answering
service for immigration attorneys

Immigration cases are urgent, emotional, and often multilingual. That’s why we are always available and always human. Our receptionists don’t just answer the phone; we help you win more clients by responding faster, screening smarter, and staying open when others close. Real people are ready to support day and night, in English and Spanish.

Get started today
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ALWAYS HUMAN

Hear how
we answer

Profile image of a receptionist
LEGAL FRONT OFFICE

Professional support for immigration practices

Bilingual

Bilingual answering service for immigration attorneys

Empathy matters. Our fluent Spanish and English receptionists make every caller feel heard, supported, and ready to move forward.

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24/7 legal intake

Professional, comprehensive legal intake

Support more people, and intake faster. We follow your script, capture key details, and sync them to your CRM or send them directly to your inbox.

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Appointment scheduling

Virtual receptionist for immigration lawyers

We qualify callers, capture key details, and help you convert leads into scheduled appointments before competitors even return their call.

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Real people

Show clients how much you care

LEX keeps law human. Whether a call comes in at 3pm or 3am, a real human receptionist is waiting to support your clients and callers.

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LEGAL TESTIMONIALS

Trusted by
attorneys

My clients are always happy the phones are answered quickly and politely. Always by a human.
Sommer Miller, Attorney
The accuracy of their answering our phone calls is top notch.
Jim Dwyer, Attorney
It truly feels like having my own full-time receptionist, but even better.
Efstathios Georgiou, Attorney
LEX Reception has been a game-changer for my legal practice.
Nicole Harvey, Attorney
Exceptional service that feels like an in-house team
Efstathios Georgiou, Attorney

Client Testimonial

How LEX helps Amara Law answer every call

Emily Amara Gordon, an immigration attorney at Amara Law in Boston, shares how LEX Reception's 24/7 legal answering service ensures no call goes unanswered, even during off-hours.​

Watch the video
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Legal integrations

Seamless integration
with your legal software

Integrate with the tools you use every day to streamline your workflow
and reclaim your time.

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Clio logo
Mycase logo
Filevine logo
SmokeBall
Lawmatics
PracticePanther logo
Cloud Lex
RocketMatter
LawPay LexReception Integration
Cosmo Lex
Clio logo
Mycase logo
Filevine logo
SmokeBall
Lawmatics
PracticePanther logo
Cloud Lex
RocketMatter
LawPay LexReception Integration
Cosmo Lex

How LEX helps immigration law firms serve clients 24/7

Real people answer 24/7.

90% of calls are answered on the first ring. LEX helps you stay responsive, build trust, and grow your practice.

Your clients feel welcome right away.

Spanish and English bilingual support is included in every plan.

You never miss an opportunity.

Bilingual receptionists capture leads and handle intake with care, so you can grow your practice.

Focus on casework without missing a beat.

Get every update in real time via text, email, or app notification.

Intake that works as hard as you do.

LEX Reception acts as an extension of your team, scheduling consultations and managing legal intake with everything synced to your CRM.

Flexible and scalable.

Whether you're a solo attorney or a growing firm, our plans scale with you (and immigration case surges).  Your calls can be covered in minutes.

89 percent stat

people prefer people IN LEGAL

of legal clients want to speak to a real person

OnePoll, 2026

Get the report

Start your immigration
law firm receptionist service today

Flexible, scalable plans for every firm.

Book your demo

FAQ FOR IMMIGRATION LAW FIRMS

Questions
and answers

Can't find the answer to your question?
Call us 24/7 at (800) 800-9995 or email us at grow@lexreception.com.

What does a legal answering service do for immigration attorneys?

LEX becomes your legal front desk. Our human legal receptionists answer in English or Spanish, guide clients through intake, qualify for fit, and escalate urgent cases, based on your script.

Do immigration attorneys need a bilingual receptionist?

Putting clients at ease is an important part of providing a great legal experience. Clients might be scared, emotional, or frustrated. Letting them tell their story in their native language can help. All LEX Reception plans include fluent Spanish and English support. Our receptionists communicate clearly and professionally with every client.


How do immigration law firms handle high call volume?

Many immigration law firms partner with a legal call-answering service like LEX Reception to handle high call volumes. LEX qualifies leads, schedules appointments, and helps you respond faster, so you can support more clients with less admin.

What if my immigration firm doesn’t use a CRM?

No problem. We send updates via email, text, or through the LEX mobile app. If you use other case management  tools, talk to our team about integration.

Can intake questions vary by immigration matter type?

Absolutely. Your Client Account Manager will help you to build a custom intake for each type of matter your team handles. You can have as many custom scripts and workflows as you need. Every caller follows the right path. We will also help you to build scripts for parties that are not clients, including government agencies, federal courts, local law enforcement, and institutional partners.

How does LEX avoid giving legal advice during intake?

LEX Receptionists are trained in empathy, legal terminology, and gathering information. We follow your scripts carefully; we do not interpret the law or comment on the likelihood of a caller’s case succeeding. Our receptionists collect the facts and pass them to your firm; all legal interpretation stays with your lawyers. Protecting your callers and your firm is a priority.

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Giving more time
with every call

With your support, LEX plants a tree for every client, every month.

2,203,209 trees planted
lifelong learning

A book worth
your time

Factfulness byHans Rosling