Bilingual answering service
The bilingual answering service that keeps law human. Every call is handled by a real person in English or Spanish.
In partnership with
24/7 bilingual legal answering service
Your callers want to explain their story in the language they know best. LEX Reception makes that possible. Real legal receptionists listen and support your clients in their native language, 24/7. Grow your reputation for client care.
How bilingual answering services support law firms
Understanding in their language
LEX receptionists greet your callers with warmth and understanding. Whether the conversation is in English or Spanish, every person feels heard and valued.
Reach Spanish-speaking clients at any hour
LEX legal receptionists are ready to help whenever you need them. Our Spanish answering service is available 24/7, always with real people.
Complete intake, without the language gap.
Get more accurate case details from the very first call. Our receptionists ask your intake questions in English or Spanish and let callers tell their story in their own words.
Expand your reach and your reputation
Millions across the US speak Spanish as their first language. Bilingual answering helps your firm show real care and stand apart from firms that only speak English.
Real people
Understanding in their language
LEX receptionists greet your callers with warmth and understanding. Whether the conversation is in English or Spanish, every person feels heard and valued.
Available 24/7
Reach Spanish-speaking clients at any hour
LEX legal receptionists are ready to help whenever you need them. Our Spanish answering service is available 24/7, always with real people.
Legal intake
Complete intake, without the language gap.
Get more accurate case details from the very first call. Our receptionists ask your intake questions in English or Spanish and let callers tell their story in their own words.
More clients
Expand your reach and your reputation
Millions across the US speak Spanish as their first language. Bilingual answering helps your firm show real care and stand apart from firms that only speak English.
Keep law human
89% of people would rather speak to a person when calling a law firm.* With LEX, every caller speaks to a real person who understands. Our receptionists become the voice of your firm, day and night, helping you build trust with clients and prospects.
Hear how real people answer
Elisangela
How LEX's bilingual law firm answering service works
Choose how we answer.
24/7, after-hours, overflow, or a combination to suit your needs. Change your coverage whenever you need to.
Decide how Spanish-speaking callers are welcomed.
Free bilingual transfer: Your receptionist answers in English. If the caller prefers Spanish, they're transferred to a bilingual receptionist who continues the call in Spanish.
Always bilingual: A bilingual receptionist answers every call, ready to speak with the caller in English or Spanish right away.
We follow your scripts and intake questions.
Whether the call is in English or Spanish, callers receive complete and consistent intake with no details missed.
Urgent calls reach you right away.
Our receptionists follow your protocols and transfer urgent calls to you immediately.
You get call details in English, instantly.
Call information arrives by email, text, or in the LEX app. Connect your legal software, like Clio or MyCase, and see every detail within seconds.
Trusted by lawyers
Effortless integration
with your legal software
LEX Reception integrates with the tools you use every day, including Clio, MyCase, PracticePanther, Smokeball, and Lawmatics. Every call detail is delivered directly to your team, right where you need it.
View all
More features to discover
Call recording & transcripts
Listen to any call or refer to a transcription with smart summaries.
Start your bilingual answering service
Versatile plans for every law firm.
Find yours today.
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Thank you
Thank you for choosing LEX Reception. You’re one step closer to 24/7 human support for your law firm. Our team will reach out soon to help you get started.
Questions
and answers
Can't find the answer to your question?
Call us 24/7 at (800) 800-9995 or email us at
grow@lexreception.com
Call us 24/7 at (800) 800-9995 or email us at grow@lexreception.com
Planting trees, growing firms.
With your support, LEX plants a tree for every client, every month.
2,220,549 trees plantedA book worth
your time
The Culture Map
Erin Meyer
In an increasingly global workplace, understanding cultural differences makes a huge impact on success and happiness. This book teaches you how to measure and master cultural dynamics at work.