Legal intake
for all
practice areas

Yes. LEX Reception serves law firms across a wide range of practice areas: personal injury, family law, criminal defense, immigration, estate planning, bankruptcy, employment law, and more. Our legal answering specialists adapt to the language, urgency, and intake needs of your practice. Every call is handled with care and expertise.

Every firm receives a call handling setup built around their practice area. Our specialists build custom scripts around your terminology, and the tone your firm wants to convey. A personal injury firm may need empathy and urgency. An estate planning firm may need a calm, consultative approach. We build these distinctions into every call.

Yes. LEX lets you set up multiple scripts for different case types. If you handle both family law and civil litigation, your callers receive a response that fits their situation. You can define different intake flows, questions, and routing instructions for each case category.

Our intake can be as detailed as you need. We collect more than contact information. Depending on your practice area, we gather details about the legal matter, key dates, parties involved, prior representation, and any other information your firm needs before a consultation. The more specific your intake, the more we customize our scripts.

Yes. Our legal answering specialists can qualify callers based on your criteria: jurisdiction, case type, statute of limitations, conflict checks, and more. Only leads that meet your standards are passed to your team. This saves your staff time and ensures you focus on the right cases.

LEX serves both high-volume and specialized practices. High-volume firms benefit from our ability to handle large call flows without missing clients. Specialized firms benefit from deep customization, so niche case types are handled with the knowledge and intake process they require. Whether you field hundreds of calls or manage a boutique firm, LEX scales to fit.

Every practice area benefits from professional call handling. Live intake is critical where timing, emotion, and first impressions matter most. Personal injury, criminal defense, family law, and immigration are areas where a live, empathetic voice can make the difference. These callers are often in stressful situations and need to feel heard right away. Automated systems cannot provide that level of care.