Family law answering service

LEX Reception acts as your firm’s front first point of contact. We answer using your script, guide callers through intake, and escalate or book appointments based on your workflow.

Our receptionists are trained to respond with empathy, professionalism, and care to any situation, whether it’s a custody dispute, divorce inquiry, or urgent protection order.

Yes. Your Client Account Manager will help you to build custom intake for each type of inquiry you receive. You can have as many custom intake scripts and workflows as you need to cover all call types.

Yes. All LEX Reception plans include bilingual English and Spanish support, helping your firm serve every client with clarity and care.

Receptionists are trained on the terminology common to this practice area, including terms like trust, executor, power of attorney, and probate, so they can represent your firm professionally.

Definitely. We handle your intake, book consults, and pre-qualify leads so you can capture every opportunity and spend more time where it matters: with clients, not on the phone.