A personal injury answering service that's human

Yes. We use your custom script to qualify every caller based on your criteria, such as case type, jurisdiction, and statute of limitations. Your team spends time only on cases that fit your firm.

We follow your script. Common questions include the date and nature of the incident, injuries, medical treatment, fault, and insurance status. We adjust to your firm's needs.

Yes. Each case type, from car accidents to medical malpractice, follows its own intake path with questions tailored to what matters most.

Yes. We schedule directly into your calendar using your chosen system. Clients receive confirmation, and your team is notified right away.

Yes. If a caller needs immediate attention, we transfer the call to your on-call attorney or emergency contact at any hour.

We identify adjuster calls and follow your instructions, whether that means taking a message, routing to a specific team member, or using a separate script.

For most firms, we are ready within a day. If you need us sooner, we can be set up in hours. A dedicated Client Success Manager will help finalize your script and call routing before we go live.

Yes. Evenings, weekends, and federal holidays are all included. There are no extra fees.