Real estate legal receptionist service

Yes. Closing-related calls can have a specific path or protocol. You can add questions to your script that help your receptionist identify when a call should be escalated for immediate attention.  LEX can connect  you right away instead of taking a message.

LEX Receptionists can call on your behalf to confirm information, pursue documents, or check closing dates with agents or title companies. You get time back in your day, while we handle the coordination for you.

Your Client Account Manager works with you during onboarding to set this up. Let us know what matters for your transactions, and our receptionists will collect it on every call.

LEX integrates with leading real estate and legal case management tools, including Clio, MyCase, PracticePanther, Filevine, Smokeball, CosmoLex, and LawPay for billing. Your call and intake information flows directly into the systems your firm already uses.

LEX supports both buyer-side and seller-side intake. Scripts are customized to ask the right questions for each, so every caller gets an intake process that fits their needs.

LEX handles confidential and sensitive transaction details with care. Receptionists collect only the information your script specifies. All calls, messages, and transcripts are stored securely in encrypted, cloud-based systems. If your firm has special requirements for high-value transactions, let us know and we will work with you.