Client, Culture, Ideas

LEX Reception Blog

How to prepare your firm for the 2021 holiday season

We know that the holiday poses its own challenges for attorneys and firm owners. Work doesn’t stop during the holidays. But you can prepare your firm to ensure that you can take a break with confidence.

Protecting the most endangered marine mammal on Earth.

Some conservation projects take years to have a tangible impact on the species they are supporting. For other projects, every day is crucial for the survival of the species.  The Vaquita porpoise is a species on the edge of extinction… Continue Reading →

Meet a LEX expert: Joshua

We’ve got an amazing team of receptionists working to support attorneys and their clients – and we’d like you to meet some of them! Joshua is a Legal Services Associate, dedicated to handling incoming calls for law firms.

Where to start with a legal virtual receptionist.

You’re thinking about trying a virtual receptionist for the first time. It can seem intimidating. But getting started with a virtual receptionist is easy, especially if you read our guide.

Top 5 Legal Podcasts

The choice in legal podcasts is amazing… but it can be overwhelming. That’s why we’ve listed our top five podcasts for lawyers.

Giving back woodland: the song thrush.

LEX Reception has a pledge – to give back 1% of our revenue to species in need, from the largest to the smallest. In September, we are supporting one of the little guys, the song thrush. The song thrush is… Continue Reading →

Wildlife SOS: A long-awaited shelter for elephants

We pledge to give back to our planet and the incredible animals that share it with us. In August, we are donating 1% of our revenue to Wildlife SOS, a non-profit devoted to protecting Indian wildlife.

Why your law firm should be using live chat

Live chat isn’t something many firms think they need. A 2020 ABA study found that only 5% of law firms used live chat on their site. The complexity of many cases means that lawyers prefer to handle inquiries by phone,… Continue Reading →

Protecting Tigers Forever with Panthera

This month, our mission to hear more has taken us to Panthera, a non-profit that develops conservation projects aimed at preserving wild cats across the world. Like them, we hope to see a world where all cats can thrive in… Continue Reading →

How to improve client intake without hiring more employees: a guide for law firms

A successful legal marketing campaign is a law firm’s dream. When those leads start flowing in, it proves that you have found the right platform for your firm. But sometimes these don’t convert to the numbers of clients you would… Continue Reading →

Delivering justice for rhinos with the IRF

In our mission to hear more, we have reached out to the International Rhino Foundation to support their crucial work protecting endangered rhinos around the world.  By donating 1% of our monthly revenue to support global conservation projects, we can… Continue Reading →

Goodbye spam calls: Contact management tips for law firms

When you employ a live answering service, new contact management gets a lot easier. As your legal receptionists take contact details from new callers, these details are saved within their system allowing for future calls to be handled faster and… Continue Reading →

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