Client, Culture, Ideas

LexReception Blog

Don’t let missed calls become missed opportunities

  We live in a technology-driven era, yet most callers still expect a live, friendly voice when they call a business and won’t leave a voicemail. Astonishingly, about 80% of callers won’t bother, according to Simply put, without the… Continue Reading →

Meet a LEXpert: Elisangela Delivers Happiness From Home

If you’re a LexReception client, chances are your customers are already familiar with Elisangela’s upbeat attitude. Clocking in at an average of 800 calls per week, Elisangela (or Eli, as she likes to be called) is one of our busiest… Continue Reading →

“Share Your Why” Winners!

We’ve recently written a post on 3 Ways to Rediscover Your Why featuring some wonderful examples from our clients. We wanted to hear more! We put out a call for our clients to share your Why—either in the blog post… Continue Reading →

Client Confidential: Reynolds Defense Firm

“Being arrested is a terrifying event. It shakes you to your core,” says McDaniel Reynolds, Founder and CEO of the Reynolds Defense Firm. He speaks from experience. At the age of 21 he was arrested for a DUI. “I felt… Continue Reading →

LexReception Pays For Itself In One Weekend: A Case Study

The Challenge Peggy Hammerschmidt of Hammerschmidt, Stickradt, and Associates was skeptical when first approaching LexReception. In the bankruptcy law and debt management industry, there are no real, middle-of-the-night emergencies. “There’s nothing that happens overnight or on the weekends,” says Peggy…. Continue Reading →

3 Ways to Rediscover Your Why

According to motivational speaker Simon Sinek in his now iconic TED Talk, knowing your “why” is fundamental to your business’s success. “The ‘why’ of a company is like the character of a person,” he says in an interview with Entrepreneur. “It… Continue Reading →

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