We live in a technology-driven era, yet most callers still expect a live, friendly voice when they call a business and won’t leave a voicemail. Astonishingly, about 80% of callers won’t bother, according to cbsnews.com. Simply put, without the… Continue Reading →
If you’re a LexReception client, chances are your customers are already familiar with Elisangela’s upbeat attitude. Clocking in at an average of 800 calls per week, Elisangela (or Eli, as she likes to be called) is one of our busiest… Continue Reading →
We’ve recently written a post on 3 Ways to Rediscover Your Why featuring some wonderful examples from our clients. We wanted to hear more! We put out a call for our clients to share your Why—either in the blog post… Continue Reading →
“Being arrested is a terrifying event. It shakes you to your core,” says McDaniel Reynolds, Founder and CEO of the Reynolds Defense Firm. He speaks from experience. At the age of 21 he was arrested for a DUI. “I felt… Continue Reading →
The Challenge Peggy Hammerschmidt of Hammerschmidt, Stickradt, and Associates was skeptical when first approaching LexReception. In the bankruptcy law and debt management industry, there are no real, middle-of-the-night emergencies. “There’s nothing that happens overnight or on the weekends,” says Peggy…. Continue Reading →
According to motivational speaker Simon Sinek in his now iconic TED Talk, knowing your “why” is fundamental to your business’s success. “The ‘why’ of a company is like the character of a person,” he says in an interview with Entrepreneur. “It… Continue Reading →