Client, Culture, Ideas

LEX Reception Blog

Giving back woodland: the song thrush.

LEX Reception has a pledge – to give back 1% of our revenue to species in need, from the largest to the smallest. In September, we are supporting one of the little guys, the song thrush. The song thrush is… Continue Reading →

Wildlife SOS: A long-awaited shelter for elephants

We pledge to give back to our planet and the incredible animals that share it with us. In August, we are donating 1% of our revenue to Wildlife SOS, a non-profit devoted to protecting Indian wildlife.

Why your law firm should be using live chat

Live chat isn’t something many firms think they need. A 2020 ABA study found that only 5% of law firms used live chat on their site. The complexity of many cases means that lawyers prefer to handle inquiries by phone,… Continue Reading →

Protecting Tigers Forever with Panthera

This month, our mission to hear more has taken us to Panthera, a non-profit that develops conservation projects aimed at preserving wild cats across the world. Like them, we hope to see a world where all cats can thrive in… Continue Reading →

How to improve client intake without hiring more employees: a guide for law firms

A successful legal marketing campaign is a law firm’s dream. When those leads start flowing in, it proves that you have found the right platform for your firm. But sometimes these don’t convert to the numbers of clients you would… Continue Reading →

Delivering justice for rhinos with the IRF

In our mission to hear more, we have reached out to the International Rhino Foundation to support their crucial work protecting endangered rhinos around the world.  By donating 1% of our monthly revenue to support global conservation projects, we can… Continue Reading →

Goodbye spam calls: Contact management tips for law firms

When you employ a live answering service, new contact management gets a lot easier. As your legal receptionists take contact details from new callers, these details are saved within their system allowing for future calls to be handled faster and… Continue Reading →

Support your staff with a legal answering service

Many law firms lose new clients for a simple reason: they don’t answer the phone. These days, people don’t leave a voicemail. When your firm doesn’t pick up, another firm will.  A legal answering service can handle your inbound calls (and… Continue Reading →

Effective call flows: a detailed guide to custom scripting.

You’re looking at hiring an answering service for the first time and you’re wondering, how can I control what they say? The answer is a call script – questions and responses for your virtual receptionists to follow when they speak… Continue Reading →

LEX features: Account analytics

Understand your leads with call volume and peak time analytics.

Donating to Gorilla Doctors’ conservation work

At LEX Reception, our mission is to hear more. For the month of May, we have chosen to donate to Gorilla Doctors, a non-profit veterinary project which monitors the health of mountain and eastern lowland gorillas.

Features: Payment taking for law firms

An attorney’s time is too valuable to chase clients for payment. LEX Reception can offer secure payment options 24/7 at convenient times for your clients.

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