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AI, Human Touch & Better Client Service: 3 Big Lessons from ClioCon 2025
When you leave a conference full of technology demos, product pitches, and networking, what stays with you for years to come are the human stories. The ideas that shift your…
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Business TipsAI, Human Touch & Better Client Service: 3 Big Lessons from ClioCon 2025
When you leave a conference full of technology demos, product pitches, and networking, what stays with you for years to come are the human stories. The ideas that shift your...
by Skylar Worthington 8 min read -
Business TipsWhy Phone Responsiveness Is Key to Succeeding with Google Local Services Ads
Running successful Local Services Ads (LSAs) isn’t just about setting up a profile or getting leads. It’s about how you handle those leads once they pick up the phone. Speed,...
by Bambi Butler 4 min read -
Business TipsThe Modern Firm Monday: Four Essentials for a High-Converting Law Firm Website
Building a website that reliably brings in new clients is vital for every small law firm. While there are countless ways to enhance performance, Brendan Chard from The Modern Firm...
by Brianna Quiroga 2 min read -
Business TipsWhy Law Firms Should Choose People Over Bots for Live Chat
When you visit a modern website, often a small bubble appears before you’ve even had time to read the first page. “Hi! How can I help you today?” welcomes the...
by Skylar Worthington 4 min read -
Business TipsThe Million-Dollar Impact of Missed Calls
Growing your legal practice often feels like increasing your marketing budget to generate more leads. Before you invest more money in marketing, take a moment to evaluate your missed call...
by Enarosa Aguirre 4 min read -
Business TipsThe Modern Firm Monday: Keeping People at the Heart of Legal Marketing in the Age of AI
Artificial intelligence is revolutionizing the way law firms handle marketing. With an increase in AI tools, it’s essential to for firms understand how to benefit from their potential while preserving...
by Brianna Quiroga 3 min read -
Business TipsThe Competitive Advantage of 24/7 Availability for Law Firms
Prospective clients don’t wait for 9-to-5 availability when they need legal counsel; they contact the firms they can connect with immediately. With rising competition and the growing importance of online...
by Skylar Worthington 3 min read -
Business TipsThe Modern Firm Monday: Standing Out in a Crowded Legal Market
This blog starts an exciting new series in collaboration with LEX Reception and The Modern Firm. Brendan Chard, founder of The Modern Firm, will share practical strategies to help your...
by Brianna Quiroga 3 min read
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