Live Answering Service.
legal answering service, we cover your calls so you can focus on your caseload.
Yes, our virtual receptionists can forward and transfer calls to the team members you specify in your call flow.
If you would like certain calls forwarded to your cell phone, you'll find our mobile app a useful tool. On our app, you can set your status to instantly inform our team when you are available to take calls and when you are not to be disturbed.
We are here to help you make the most of every win. If you're expecting to receive many more calls than usual, you can choose to upgrade your plan for one month, so that all of your callers are given the attention and time they deserve. There's no commitment when you upgrade, you can monitor the call load month-by-month to make sure you're staying on top of demand.
We offer a range of LEX Reception pricing plans, designed to suit any size of law firm. We bill by number of minutes, instead of number of calls. We find this model suits our clients better, as it allows our virtual receptionists to spend the required time on calls that matter to you. Detailed legal intake takes time, and we ensure that we get all the necessary information from your leads before ending the call.
Every client is different, and we'll work with you to understand exactly what your attorneys need from an answering service. Tell us what call flow you need, whether you're looking for a 24 hour answering service or after-hours cover only, and what call volume you expect. Our team will help you choose a plan that suits you.