Why LEX.
smiling lawyer using phone Live Answering Service

Live Answering Service.

We're dedicated to helping your practice grow. As a specialist

legal answering service

, we cover your calls so you can focus on your caseload.

Work from Anywhere.

At LEX we focus on talent, not proximity. This means we recruit the best candidates, not the closest.

Without the distractions of an open office or the confinement of a cubicle, our receptionists take care of your calls in a personal and professional way.

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Work from Anywhere

LEX team.

LEX is a close-knit team dedicated to quality legal support. We've got you covered 24/7/365.

Tools & Technology.

LEX offers tools to help your business be more sustainable, productive and flexible, from Anywhere.

Check your messages between court cases, on the go or at home. Your mobile app and Client Dashboard are simple, innovative and accessible. Save time, grow your client base and boost your bottom line.

1-Click video meetings for Attorneys.

No waiting time and no downloads. Just invite people to the room and join directly in the browser.

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Teleport screens

Live ChatSupport.

Your web visitors will chat with real people, not bots. A personal touch makes all the difference.

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Live Chatsupport screens

Intake form.

Our team of dedicated Setup Specialists will guide you through the onboarding to ensure your script is built to handle every call.

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Intake form

Status update.

Update your status to reflect your availability and ensure calls are covered at all times.

Status update

Mobile & desktop.

Check your minutes, update your scripts, pay your bills and much more!

Messages

FAQs.

  • Yes, our virtual receptionists can forward and transfer calls to the team members you specify in your call flow.

    If you would like certain calls forwarded to your cell phone, you'll find our mobile app a useful tool. On our app, you can set your status to instantly inform our team when you are available to take calls and when you are not to be disturbed.

  • We are here to help you make the most of every win. If you're expecting to receive many more calls than usual, you can choose to upgrade your plan for one month, so that all of your callers are given the attention and time they deserve. There's no commitment when you upgrade, you can monitor the call load month-by-month to make sure you're staying on top of demand.

  • We offer a range of LEX Reception pricing plans, designed to suit any size of law firm. We bill by number of minutes, instead of number of calls. We find this model suits our clients better, as it allows our virtual receptionists to spend the required time on calls that matter to you. Detailed legal intake takes time, and we ensure that we get all the necessary information from your leads before ending the call.

  • Every client is different, and we'll work with you to understand exactly what your attorneys need from an answering service. Tell us what call flow you need, whether you're looking for a 24 hour answering service or after-hours cover only, and what call volume you expect. Our team will help you choose a plan that suits you.