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Featured Articles.

Receptionist holding phone
Featured articleBusiness Tips

Why Phone Responsiveness Is Key to Succeeding with Google Local Services Ads

Running successful Local Services Ads (LSAs) isn’t just about setting up a profile or getting leads. It’s about how you handle those leads once they pick up the phone. Speed,…

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Featured articleCase Studies

Reeves Lavallee Scales with Seamless 24/7 Call Handling

Nicole Lavallee faced significant challenges in managing calls for her family law firm, Reeves Lavelle.  Missed calls, after-hours emergencies, and insufficient staffing for round-the-clock availability led to lost leads and…

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Woman carrying vegetables
Featured articleGiving Back

People, Planet, Purpose: Why We Plant Trees

What if doing good for your firm could also do good for the planet?  At LEX Reception, giving back isn’t just part of what we do; it’s who we are….

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Call transcription feature of LEX Reception
Featured articleHelp Centre

Introducing Call Transcription: Skip The Replay, Read The Highlights

We’re thrilled to announce the launch of Call Transcription for all LEX Reception clients. This new feature transforms your recorded calls into searchable, actionable scripts that enhance your practice efficiency…

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LEX Receptionist
Featured articleMeet Your Team

The Human Touch: An Interview with Alyce Costello, LEX Receptionist

At LEX Reception, the belief that people, not bots, should answer calls for law firms is at the heart of everything we do. Alyce Costello, a dedicated receptionist based in…

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Featured articleNews & Updates

Seamless Appointment Scheduling with Setmore

A polished first impression is more than just a courtesy for legal professionals – it’s a strategic advantage. If you want to create a seamless appointment scheduling experience for your…

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Top picks.

  • Receptionist holding phone
    Business Tips

    Why Phone Responsiveness Is Key to Succeeding with Google Local Services Ads

    Running successful Local Services Ads (LSAs) isn’t just about setting up a profile or getting leads. It’s about how you handle those leads once they pick up the phone. Speed,...

    author profile
    by Bambi Butler 4 min read
  • Call transcription feature of LEX Reception
    Help Centre

    Introducing Call Transcription: Skip The Replay, Read The Highlights

    We’re thrilled to announce the launch of Call Transcription for all LEX Reception clients. This new feature transforms your recorded calls into searchable, actionable scripts that enhance your practice efficiency...

    author profile
    by Skylar Worthington 3 min read
  • Essentials for high converting website
    Business Tips

    The Modern Firm Monday: Four Essentials for a High-Converting Law Firm Website

    Building a website that reliably brings in new clients is vital for every small law firm. While there are countless ways to enhance performance, Brendan Chard from The Modern Firm...

    author profile
    by Brianna Quiroga 2 min read
  • Spam call protection
    Help Centre

    How LEX Reception Protects You from Spam Calls

    Spam calls are a nuisance, ranging from telemarketers to robocalls. At LEX Reception, we understand that these unwanted calls waste your time and your plan minutes. What are Spam Calls?...

    author profile
    by Skylar Worthington 3 min read
  • Verified contact feature of LEX
    Help Centre

    Save Time (and Money) and Improve Client Experience with Verified Contacts

    Verified Contacts is included in all LEX Reception plans as standard, working behind the scenes to save you time and money on every call. This feature reduces call duration by...

    author profile
    by Brianna Quiroga 4 min read
  • LEX Receptionist
    Meet Your Team

    The Human Touch: An Interview with Alyce Costello, LEX Receptionist

    At LEX Reception, the belief that people, not bots, should answer calls for law firms is at the heart of everything we do. Alyce Costello, a dedicated receptionist based in...

    author profile
    by Skylar Worthington 4 min read
  • Receptionist Chatting On Laptop
    Business Tips

    Why Law Firms Should Choose People Over Bots for Live Chat

    When you visit a modern website, often a small bubble appears before you’ve even had time to read the first page.  “Hi! How can I help you today?” welcomes the...

    author profile
    by Skylar Worthington 4 min read
  • Business Tips

    The Million-Dollar Impact of Missed Calls

    Growing your legal practice often feels like increasing your marketing budget to generate more leads.  Before you invest more money in marketing, take a moment to evaluate your missed call...

    author profile
    by Enarosa Aguirre 4 min read

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