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How to Set Up Your Holiday Script
When your office is closed for a holiday, your callers still reach a live LEX receptionist. A holiday script tells your receptionist how to handle those calls – what to…
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Help CenterHow to Set Up Your Holiday Script
When your office is closed for a holiday, your callers still reach a live LEX receptionist. A holiday script tells your receptionist how to handle those calls – what to...
by Fiona Stevenson 2 min read -
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Help CenterDoes LEX Reception Transfer Calls?
Yes. When someone calls your firm and needs to reach you directly, our receptionists can connect them to you or to the right member of your team. But a transfer...
by Fiona Stevenson 3 min read -
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Help CenterGetting Your Firm’s Name Right, From The First ‘Hello’
When someone calls your firm, the first thing they hear sets the tone for everything that follows. A clear, correctly pronounced greeting tells the caller they’ve reached the right place...
by Fiona Stevenson 2 min read -
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Help CenterManage Multiple Legal Practices With a Single Login
Running more than one law firm or managing distinct practice locations? With Multiple Locations, streamline your workflow by linking all your LEX Reception accounts under a single login. Eliminate time...
by Enarosa Aguirre 3 min read -
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Help CenterHoliday Prep: A Lawyer’s Guide to a Restful Season
The holiday season offers a much-needed opportunity to rest and connect with loved ones. For busy lawyers, however, stepping away from the office can feel like a challenge. Your clients...
by Skylar Worthington 4 min read -
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Help CenterHow to Set Up Your Holiday Script with LEX Reception
Holiday scripting lets your LEX Reception legal receptionists handle calls differently during holidays or scheduled office closures. This ensures your law firm maintains seamless, professional communication, even when you’re unavailable. ...
by Skylar Worthington 3 min read -
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Help CenterIntroducing Call Transcription: Skip The Replay, Read The Highlights
We’re thrilled to announce the launch of Call Transcription for all LEX Reception clients. This new feature transforms your recorded calls into searchable, actionable scripts that enhance your practice efficiency...
by Skylar Worthington 3 min read -
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Help CenterHow LEX Reception Protects You from Spam Calls
Spam calls are a nuisance, ranging from telemarketers to robocalls. At LEX Reception, we understand that these unwanted calls waste your time and your plan minutes. What are Spam Calls?...
by Skylar Worthington 3 min read
