Client, Culture, Ideas

LEX Reception Blog

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Adapting and Growing Your Firm In Challenging Times

Today, Covid-19 has transformed working from home from a rarely-used alternative to a necessity. Yes, working from home requires new processes that support employees and customers, but it is also a valuable chance for law firms to grow.

Comparing legal answering service pricing models

A virtual receptionist service gives you and your firm the freedom to work anywhere. When your inbound calls and chats are handled 24/7, you’re no longer tied to your office. You can work from home, while traveling, at the courthouse,… Continue Reading →

The top 5 reasons to use a legal answering service

A legal answering or virtual receptionist service can help take your firm to the next level. But many attorneys don’t consider it, believing an in-house receptionist—or even answering their own phone—is good enough. Let’s look at five important reasons to… Continue Reading →

Meet a LEX expert: Elisangela delivers happiness from home

If you’re a LexReception client, chances are your customers are already familiar with Elisangela’s upbeat attitude. Clocking in at an average of 800 calls per week, Elisangela (or Eli, as she likes to be called) is one of our busiest… Continue Reading →

Client Confidential: Reynolds Defense Firm

“Being arrested is a terrifying event. It shakes you to your core,” says McDaniel Reynolds, Founder and CEO of the Reynolds Defense Firm. He speaks from experience. At the age of 21 he was arrested for a DUI. “I felt… Continue Reading →

LEX Reception Pays For Itself In One Weekend: A Case Study

The Challenge Peggy Hammerschmidt of Hammerschmidt, Stickradt, and Associates was skeptical when first approaching LEX Reception. In the bankruptcy law and debt management industry, there are no real, middle-of-the-night emergencies. “There’s nothing that happens overnight or on the weekends,” says… Continue Reading →

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