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Stay open 24/7 to improve visibility

A 24/7 human answering service can help you rank higher in Google Search and appear more often in Local Service Ads (LSAs).

ALWAYS AVAILABLE

Why answering every
call matters for Local Service Ads

Local Service Ads charge per lead, whether or not that call gets answered. When a call goes to voicemail, Google reads it as a missed opportunity - and shows your ad less often as a result.

LEX Reception answers every call live, so the leads you're already paying for get a better chance to become clients, and your visibility increases.

Improve your search rankings with 'openness'

Clients often search for law firms after hours, mornings, nights and weekends. Google displays buinsesses who are 'open' when a prospective client searches. Being open 24 hours means:

√ Higher Google rankings
√ Higher search volume
√ More enquiries

How 24/7 availability improves your Local  Service Ads (LSAs)

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More clients

Clients often contact multiple firms but are more likely to choose the one that responds first. LEX answers promptly, reducing missed opportunities.

Rank higher

Google favors firms that are open at the time of search. When you're always available, you increase opportunities for your ads to be shown higher up the results page.

Improve client experience

Local Service Ads are competitive, but Google rewards firms with positive reviews. 24/7 professional call answering helps build trust and leaves a positive first impression. Increasing the likelihood of a great review.

ALWAYS human

1 in 3 people say they would hang up on AI

LEX is always human, no matter the hour. So you not only show up and rank better, your callers convert into clients more often too.

ONEPOLL, 6,000 Respondents

Google Local Service Ads

Earn the trust of clients
and Google

We spoke to an LSA consultant about what matters when it comes to answering calls for our clients. They said:

"The call is the biggest lever you have to influence ad performance. The way to win on LSAs is by designing calls that show Google you're providing the experience it wants."

That's why we answer fast, ask the right questions, and intake qualified clients. Google wants users to end their search satisfied. LEX lets your firm provide that satisfaction 24/7.

LEGAL TESTIMONIALS

Trusted for legal

Just yesterday (a Sunday), they assisted a caller that would not have waited for Monday office hours for help. Seeing the urgency, I was able to reach out to the caller and now I have a paying customer.

Damon Preston, Attorney

The great thing about LEX is that your calls are answered 24/7. As a practicing lawyer who is very busy you can focus on serving clients.

Emily Amara Gordon, Attorney

Their 24/7 availability has been a game-changer for us, allowing us to provide top-tier service to our clients.

Mayte Alvarez, Attorney

Very good answering service that has helped our firm grow.

John Lake, Attorney

Amazing service! LEX Reception saves me so much time, by filtering out my calls and allowing me to focus on work.

Christine Wong, Attorney

FAQ FOR FIRMS