Every detail captured in CosmoLex

Everything your receptionist captures on the call. The client’s name, contact details, the nature of their inquiry, case notes, and any documents received are mapped directly to the relevant fields in your CosmoLex account. You’ll work with our team during setup to make sure the right information goes to the right place.

In real time. As soon as your LEX receptionist submits the call, the details are sent to CosmoLex automatically,  usually within seconds of the call ending.

No technical knowledge is needed. You can connect the integration directly in your LEX Reception account, or our team can walk you through the steps and ensure everything is set up correctly before you go live.

Yes. The integration is configured to work with your existing CosmoLex setup. We map the fields to match your current matter structure, so you do not need to change the way you work.

Let us know if you make changes. Our support team will update the connection to ensure LEX Reception is linked to your current account and that everything continues to flow through correctly.

Yes. When the LEX Reception and CosmoLex integration is set up, chat leads captured by LEX Reception flow into your CosmoLex account alongside phone intake data. A lead who reaches you via chat is treated the same as a phone lead in your system, with no manual data entry required.

Yes. LEX Reception integrates with a range of legal and business platforms. If you use other tools alongside CosmoLex, get in touch, and we’ll talk through what’s possible.

Contact our support team and we will look into it straight away. Most issues are simple configuration questions that we can resolve quickly. We will let you know whether the fix is on the LEX side, the CosmoLex side, or both.

CosmoLex is a cloud-based legal practice management platform trusted by law firms across North America. It brings together matter management, time tracking, billing, accounting, document storage, and client communication in one place. Every feature is built around the matter, so every email, task, document, and transaction connects to the right client file.

LEX Reception offers a 24/7 live legal answering service. Every call is answered by a trained legal receptionist. With CosmoLex integration, every client your team speaks with is automatically added to your CosmoLex account.

LEX Reception and CosmoLex streamline your intake from the first call. Every enquiry, whether it is a new client, follow-up, document request, or appointment, is captured and sent to CosmoLex instantly. No delays. No manual entry. No missed details.