Every client synced with Mailchimp

The caller's name, email address, phone number, and any other contact details captured during the call are mapped directly to your Mailchimp subscriber fields. You can work with our team during setup to ensure the right information is sent to the right place.

The Add or Update Subscriber action updates the existing record with new information rather than creating a duplicate — keeping your audience list accurate and well-maintained.

In real time. As soon as your LEX receptionist submits the call, the details are automatically sent to Mailchimp, typically within seconds of the call ending.

None at all. Our team can guide you through the activation steps, including connecting your Mailchimp account and mapping your fields. When you book an integration call, we will ensure everything is configured correctly before you go live.

Please let us know. Our support team will update the connection to ensure LEX Reception remains linked to your current account and that subscriber data continues to flow through correctly.

Yes. When the LEX Reception and Mailchimp integration is active, leads captured via LEX Reception chat can flow into your Mailchimp audience alongside phone intake data. Every inquiry, regardless of channel, is captured consistently.

Yes. When the LEX Reception and PracticePanther integration is active, leads captured via the LEX Reception chat flow are imported into your PracticePanther account alongside phone intake data. This ensures every enquiry, regardless of channel, is treated consistently and recorded without manual input.

Yes. LEX Reception integrates with a range of legal and business platforms. If you use other tools alongside Mailchimp, get in touch, and we will talk through what is possible.

Contact our support team, and we will investigate right away. Most issues are straightforward configuration matters that can be resolved quickly. We will advise whether the fix is needed on the LEX side, the PracticePanther side, or both.