Two lawyers at a cafe talking

Every call logged directly in MyCase

Law firms using MyCase receive $250 off their first month of real human reception.

HOW IT WORKS

Streamline your firm with LEX Reception and MyCase

Integrate directly, without third-party tools. Setup takes only minutes.

Get started today
LEX and MyCase integration

Perfect partners

24/7 intake

Human answering

automated admin

Spend less time on admin and more time serving your clients. LEX Reception integrates with MyCase to help your firm run smoothly. Focus on billable work and deliver a better client experience from the first call.

Learn more
Streamlined calls

Protect your
billable hours

A recent study found that most in-house attorneys feel buried in low-value work. With LEX and MyCase, every call is qualified, logged in your MyCase call log, and marked for follow-up. No wasted time.

Lead conversion

Turn calls
into clients

Once a call is logged in MyCase, your team can convert caller details into a contact or lead with one click. No duplicate entry. No switching platforms. Intake stays consistent from the first call.

Less admin

Reclaim more
billable hours

Attorneys spend over 20 hours each week on non-client work. Streamlining your workflow and reducing platforms can help your firm bill up to 18% more. LEX Reception and MyCase help make every hour count.

Legal Testimonials

Trusted for legal

I had a very complicated use case for them and they made it as easy as possible for us to get set up. I'd highly recommend!
Brendan Bennett, Attorney
It's a joy working with such a dedicated and caring team.
Deb Zeyher, Legal Assistant
Their 24/7 availability has been a game-changer for us, allowing us to provide top-tier service to our clients even outside regular business hours.
Mayte Alvarez, Paralegal
I have practiced personal injury law for 47 years and have tried many answering services, LEX is far and above any I have used to answer my client calls.
Flora Stuart, Attorney
The accuracy of their answering our phone calls is top notch.
Jim Dwyer, Attorney
My clients are always happy the phones are answered quickly and politely. Always by a human.
Sommer Miller, Attorney
As a busy attorney, having a team that handles client communications this smoothly is invaluable.
Efstathios Georgiou, Attorney

Connect in three steps

Contact our team

If you already use LEX Reception and MyCase, call us at 1-866-818-8090 or book a time that works for you.

Have your MyCase admin account details ready

That is all we need to connect LEX Reception and MyCase for you.

We handle the rest

LEX is built to save lawyers time, and our integration process is no exception. Setup takes about 15 minutes. Once live, every call is automatically logged in MyCase.

Get started today

FAQ FOR FIRMS

Questions
and answers

Can't find the answer to your question? 

Call us 24/7 at (800) 800-9995  or email us at grow@lexreception.com.

What does LEX Reception send to MyCase?

Every call your receptionist handles is logged in your MyCase call log with the caller's name, contact details, and intake notes. From the call log, your team can convert caller details into a contact or lead directly — with no manual re-entry required.

How quickly does a call appear in MyCase after it ends?

In real time. Calls are logged in MyCase automatically as soon as your LEX receptionist submits the message — typically within seconds of the call ending. Calls are marked as unresolved by default, so nothing gets missed.

How long does setup take?

Around 15 minutes. Our client services team handles the process with you from start to finish. There is nothing technical for you to manage.

Do I need a MyCase admin account?

Yes. You will need an active MyCase admin account to establish the connection. Have your admin account details handy, and our team will take care of the rest.

Can my MyCase intake form be aligned with my LEX intake scripts?

Yes. We can work with you to align your MyCase intake form with your LEX Reception scripts, so the information your receptionists collect matches the fields in your MyCase account from day one.

Can chat leads also be sent to MyCase?

Yes. When the LEX Reception and MyCase integration is set up, chat leads captured by LEX Reception flow into your MyCase account alongside phone intake data. A lead who reaches you via chat is treated the same as a phone lead in your system, with no manual data entry required.

Does the integration cost anything extra?

No. Integrating your legal tech with LEX Reception is free. All LEX integrations are included in your monthly plan.

Can I use LEX Reception with other software alongside MyCase?

Yes. LEX's integration capabilities extend beyond MyCase, covering payments, accounting, marketing, CRM, and case management. LEX integrates with Clio, PracticePanther, Filevine, Smokeball, CosmoLex, CASEpeer, LawPay, and more. If you can't find what you're looking for, you can request an integration from our team.

Something is not working. What should I do?

Contact our support team and we will look into it straight away. Most issues are simple configuration questions that we can resolve quickly. We will let you know whether the fix is on the LEX side, the MyCase side, or both.

If you need more help, our support team is here for you.

Giving more time
with every call

With your support, LEX Reception plants a tree for every customer every month.

2,203,209 trees planted
LIFELONG LEARNING

A book worth
your time

The Power of Moments Book Cover