New Jersey answering service

Legal Answering
Service New Jersey

Capture every lead, grow your firm, and maximize your billable hours. LEX Reception provides 24/7 legal answering services for law firms in New Jersey.

STAY OPEN 24/7

Exceptional client service, around the clock.

New Jersey is home to more than 21,000 active attorneys across 9,000 law firms. That’s a lot of choice for clients. Capturing and converting every inquiry matters, especially for small and solo law firms. Having a New Jersey law firm answering service ensures every call is answered professionally and promptly 24/7.

New Jersey answering service
LEGAL FRONT OFFICE

Give your law firm
the human advantage

Legal intake

Client intake
at all hours


First impressions matter. Our legal intake professionals act as an extension of your firm ensuring no opportunity or important detail is missed.

Learn more
Scheduling

Legal calendar
software included


Manage all of your bookings through one online
appointment tool. Our receptionists can even schedule appointments in real-time.

Learn more
Bilingual support

Client trust from
the first call


Welcome clients in their preferred language with our experienced bilingual receptionists. Let our dedicated bilingual team put your callers at ease with a fluent response.

Learn more
After hours

Stay open even when
your office is closed


Our receptionists qualify leads, intake new clients, schedule appointments, and transfer urgent calls 24/7.

Learn more
LEGAL TESTIMONIALS

Reputation matters

Find out why thousands of firms trust LEX Reception with their front desk.

LEX Reception has been a life saver. They have allowed me to get time back to focus on running and growing my firm.
Joseph Starr, Attorney
LEX Reception has been a game-changer for my legal practice.
Nicole Harvey, Attorney
Their 24/7 availability has been a game-changer for us, allowing us to provide top-tier service to our clients even outside regular business hours.
Mayte Alvarez, Paralegal

ALWAYS REAL PEOPLE

Human legal reception support in New Jersey

When contacting a law firm, 82% of people would rather speak to a person than AI or a chatbot. Legal matters can be life-changing, sensitive, personal, or stressful – not to mention complicated.

LEX’s New Jersey legal reception service is designed specifically for law firms. Empathetic and professional legal receptionists will listen to callers and follow your custom scripting to make clients feel understood.

Legal Receptionist

Get started today

TOOLS

Everything you need
to grow your firm

Scheduling software

Your LEX plan comes with Setmore Pro, which allows LEX receptionists to easily book qualified appointments based on your availability. 

Learn more
Business phone number

With a business phone number, your clients have one point of contact for your firm. Our receptionists will efficiently handle calls or direct callers to the right person. 

Learn more
Mobile app

Whether you're meeting clients, at court, or on the go, the LEX Reception app lets you stay in the know. You can view messages, contact clients, and prioritize with ease. 

Learn more
Live chat

LEX live chat is always managed by human legal receptionists. No frustrating chatbot conversations. You can grow your reputation and turn leads into clients 24/7. 

Learn more

Integrations

Integrates with
your practice


LEX connects with Clio, MyCase, PracticePanther, and more, so you can stay organized and reduce admin instantly.

FAQS FOR FIRMS

Questions
and answers

Can't find the answer to your question?
Call us 24/7 at (800) 800-9995 or email us at grow@lexreception.com.

Who handles the calls?

All incoming calls are answered live by trained receptionists - never bots - who know your firm’s intake script, capture key details, and route messages instantly to your attorneys or staff where required.

How do I get the messages and integrate with my tools?

After each call, we send you a secure email, SMS, or app notification, depending on your preferences. We can also push intake forms, voicemails, and appointment requests directly into your practice management system (Clio, MyCase, etc).

How fast can I set up LEX Reception for my New Jersey law firm?

Setup is simple - most firms are up and running within a single business day.

What if I already have an in-house receptionist?

LEX can provide overflow or after-hours support, ensuring full coverage and no missed opportunities.

How easy is it to switch my current provider?

Very simple. We handle number transfers, import message templates, and coordinate training so you experience zero downtime during the transition.

Forest

Giving Back

Giving more time
with every call

With your support, LEX plants one tree for every customer, and every employee, every month.

2,203,209 trees planted
LIFELONG LEARNING

A book worth
your time

The small firm roadmap