Legal answering service, New York
With LEX Reception, your law firm never sleeps. Human legal receptionists answer every call 24/7.
Always human legal reception service
New York is the most competitive legal market in the US, and clients expect responsiveness. With LEX, every call is answered by a live legal receptionist—24 hours a day, 365 days a year. No hold times. No voicemail. No bots.
Designed for New York Attorneys
Stay open day and night
Our legal receptionists answer every call, chat, and web lead as they come in.
Serve every client with confidence
Receptionists fluent in English and Spanish make a strong first impression.
Find the right clients faster
We qualify leads to your criteria, saving time and boosting conversions.
Turn first calls into client-ready data
Intake is handled your way and synced with your CRM.
No bots.
No hold music.
Just results.
Our recent survey with OnePoll showed that 90% of people calling a law firm would rather speak to a real person than a bot.
At LEX Reception, every call is answered live by a trained, human legal receptionist. With custom scripts, legal intake, and bilingual support, we act as a seamless extension of your firm. Every caller gets personal, professional service.
Trusted by
New York attorneys
Lawyers across New York, from Albany to Yonkers. Trust LEX to capture leads and build their reputation 24/7.
Tools for law firms
Receptionists can book qualified appointments directly into your calendar based on your availability. Reduce no-shows and save your firm hours of admin.
Seamless integration
with your legal software
Integrate with the tools you use every
day to streamline your workflow and
reclaim your time.
Be the change
With your support, LEX plants one tree for every customer, and every employee, every month.
2,168,380 trees plantedA book worth
your time
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Will Guidara
Will Guidara shares how exceptional service can transform ordinary transactions into extraordinary experiences, drawing from his time at Eleven Madison Park.