Legal answering service, Texas

Every call to your practice is answered live by a trained legal receptionist - never AI, never voicemail. Our team is well-versed in your specific intake preferences and handles every interaction with the professionalism and warmth your clients expect from a Texas law firm.

We deliver messages exactly how you prefer: by secure email, text, or app notifications. We integrate seamlessly with legal platforms like Clio, MyCase, PracticePanther, and more. Intake forms, voicemails, and appointment requests can flow directly into your case management system for easy follow-up.

Setup is fast and flexible. You can start with a basic call-handling script and refine it over time. A dedicated Client Success Manager will help you customize your coverage, add Spanish-speaking receptionists, expand after-hours availability, or integrate with your scheduling and CRM tools, all at your own pace.

Yes, transitioning is simple and stress-free. We’ll assist with number porting, replicating call flows, and training our receptionists on your firm’s voice and protocols. You won’t miss a beat (or a call) during the handover.

Absolutely. Whether you're a solo attorney in Waco or a growing team in Houston, LEX scales to your needs. Our plans are built to support firms of all sizes without the overhead of a full-time receptionist.

Yes. Texas is home to a large Spanish-speaking population, and we offer bilingual receptionists who can handle calls in both English and Spanish - so your clients feel understood from the very first conversation.

We’re built for law firms, nothing else. That means your receptionists are trained in legal terminology, sensitive to client confidentiality, and ready to support your intake process with precision. Plus, with 24/7 live answering, you’ll never miss a lead - whether it's a weekday morning in Austin or a Saturday night in El Paso.