An attorney answering service that’s human

An attorney answering service gives law firms a team of real, trained receptionists who answer every call, day or night, using your firm’s name and your preferred approach. Instead of voicemail or automated menus, your clients reach a person who listens, gathers intake details, schedules consultations, and makes sure urgent matters reach the right attorney. With LEX Reception, messages and intake information are delivered to your firm by email, text, or app, and can sync directly with your practice management tools. Nothing is missed, and your time is protected.

LEX Reception protects client confidentiality by ensuring every legal receptionist is trained in attorney-client privilege and the secure handling of sensitive information. Calls are managed through secure channels. Access to information is strictly limited to what is required to complete your intake process. For firms handling sensitive medical information, HIPAA-compliant accounts are available.

If your firm has specific compliance needs, our team can provide detailed security documentation before you get started.

Yes. LEX Reception connects directly with Clio, MyCase, PracticePanther, and other leading legal practice management platforms. Intake details go straight into your case management system, so you spend less time on manual entry. Your Client Account Manager will set up these integrations during onboarding and can add calendar or CRM connections as your needs change.

Always people, only for legal. LEX Reception serves only law firms. Every receptionist is trained in legal terminology, intake procedures, and the confidentiality standards that matter in legal work. Every call is answered by a real person, never a bot or automated system, so clients feel heard.

We offer a dedicated model if required; we assign a small, consistent team to your firm who get to know your preferences and your clients over time.

Most law firms can start with LEX Reception in less than a day, including integrations and bilingual service. For complex scripts, setup may take a little longer. You can cancel your LEX plan at any time; you are not bound to a long-term contract.

To find out more, please contact our team.