Criminal Lawyer Call Answering Service Canada.

Plans & Pricing
smiling women holding a pencil Capture every call, seize every opportunity.
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Capture every call,
seize every opportunity.

As a criminal lawyer, many of your incoming calls are from clients urgently seeking advice. With LEX your calls never go to voicemail and every client is met with an empathetic voice. Be there 24/7 without working around the clock.

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Criminal Law Answering Service

Supporting lawyers across Canada.

  • 24/7/365 call and live chat answering
  • Legally trained receptionists
  • Personalized call scripts
  • French/English speaking
  • Legal intake specialists
  • Secure document handling
Get started

You’re a lifeline for your clients. Let us be your lifeline

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Account Executive

Benefits of a criminal lawyer call answering service.

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  • 24/7 flexibility

    Answer every call

    Let LEX take the night shift. With round-the-clock availability, you can recharge, focus or switch off whenever you need to. LEX has your back.

  • Suite of tools

    A criminal lawyer's day can change at any minute. Our suite of tools is designed to give some predictability to your practice: from appointment scheduling and automated reminders to a reliable mobile app with real-time data on all types of client communications.

  • Legal expertise

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    Criminal defense clients are facing a highly emotional situation and it is important they feel reassured by their choice of law firm. LEX's receptionists are not only compassionate but experts in legal answering. Put your clients’ minds at ease from the first interaction.

  • CRM integration

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    Time is something that all criminal lawyers value and want to protect. With our seamless integrations with popular legal software, you can save time and boost efficiency with your client communication and case management.

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Beyond a legal call answering service.

Our mission at LEX Reception is clear: to be the most reliable, insightful, and supportive legal answering service for criminal defense lawyers across Canada. That means we go beyond just answering calls; we're committed to forging strong partnerships and deepening our understanding of the unique needs of Canadian criminal lawyers.

LEX team members recently attended the 51st Annual Criminal Lawyers Association Fall Conference, providing us with unmatched insight into the client service challenges faced by criminal lawyers every day.

Book a free call with our criminal law answering service team.

If you’re a criminal defense lawyer who is constantly trying to catch up on a backlog of missed calls, LEX Reception’s criminal law answering service can help. Schedule a no-obligation discovery call with our team to discuss how we can help with client retention and growth for your criminal law firm.


  • A criminal lawyer call answering service is a specialized solution designed to manage the incoming calls and client communications for a criminal law practice. LEX is designed with the difficulties criminal lawyers face in mind. Heavy caseloads, court appearances, late-night preparation for trial, and early-morning phone calls mean that you need to be available around the clock. You can’t work 24/7 ‐ but LEX can.

    LEX provides 24/7 legal reception services for criminal lawyers in Canada. You can focus on serving your clients without ever worrying about missed calls and agents will take messages and schedule appointments on your behalf.

  • Setting up LEX Reception is easy. We know that criminal lawyers don’t have time to waste, so we have your service ready to go within a very short timeframe - in most cases, within a day or two.

    Our team will work closely with you to understand your requirements, set up custom call scripts, and integrate with your existing systems, ensuring a seamless transition and immediate improvement in your call management.

  • At LEX Reception, we understand the importance of confidentiality in legal communications for criminal defense cases. Our receptionists are trained in legal call handling, adhering to strict confidentiality protocols.

    We employ secure systems and processes to safeguard client information. This commitment to confidentiality is a cornerstone of our service, providing peace of mind for both criminal lawyers and their clients.

  • LEX Reception integrates seamlessly with many legal practice and case management software systems. Integration allows for efficient data management and synchronization of client information, streamlining your practice's workflow and improving accuracy.

    LEX is designed to be personalized to help you get the most out of your service. We work with you to tailor your call scripts. Whether it’s software integrations or your tone of voice and brand values, LEX integrates seamlessly to represent your business.

Plans & Pricing.

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