Personal Injury Lawyer Answering Service.

For firms across Canada.

Plans & Pricing
Women looking into camera smiling Secure your next big case.
LEX mobile app

Secure your next
big case.

With high competition and many cases that will not make it
to court, an answering service is a must for personal injury
lawyers looking to retain clients. Provide excellent service
to potential and current clients with LEX.

Female receptionist holding headphone mic


Personal injury lawyer answering service in Canada.

  • 24/7 legal receptionists
  • Custom intake scripts
  • Outbound calling
  • Document sending
  • Consultation scheduling
  • CRM integrations
More services

We know it can be challenging to reach new clients. We make sure every potential client is answered.

Account executive portrait

Account Executive

What can an answering service
provide a personal injury lawyer?

Managing your clients, accounts, and cases can be overwhelming.
We're your support team to help you retain clients and stay connected.

Female laywer with client
  • Available 24/7

    Answer every call

    Calls can come in at all hours - when you're working a case, out for lunch, or leaving for the night. Our team is always available, switching on when you switch off for constant coverage.

  • Custom scripts

    Schedule appointments

    Personal injury cases are often complex, and you need specific intake information to determine whether they have a case. We customize our scripts for your practice.

  • Empathetic receptionists

    Support your practice

    Your potential clients have experienced a stressful and upsetting situation, and they can be frustrated on the phone. Our receptionists provide reassurance and empathy.

  • Document follow ups

    Establish trust

    Between contracts, medical records, and other evidence, your clients have a lot of documents to keep track of. We can send custom emails with documents and links for your clients.

Premium appointment scheduling and consultation software.

Setmore appointment scheduling app

Premium appointment scheduling and consultation software.

Keep potential new clients from calling your competitors by scheduling free initial consults. Our receptionists can access your open consultation slots and book suitable new clients for a time works for them.

If you don't have a calendar software, don't worry. We offer all our clients Setmore Premium as standard with any monthly plan.


  • An answering service for personal injury lawyers knows how to listen to your clients, and how to support your firm. With 10 years of experience, we understand the challenges facing personal injury lawyers.

    We speak your language, create custom scripts for every firm, and our receptionists are trained in legal answering. That means you and your clients get the support you need.

  • LEX Reception integrates with most leading CRMs to streamline your workflow. Take a look at our full list of software integrations including MyCase, Clio, PracticePanther, and more.

  • Yes, our receptionists can forward and transfer calls to the team members you specify in your call flow, at no additional cost.

    If you would like certain calls forwarded to your cell phone, you'll find our mobile app a useful tool. On our app, you can set your status to instantly inform our team when you are available to take calls and when you are not to be disturbed. Learn more.