The best way to reassure an upset caller is by listening.
APRIL | Legal Services Associate
79% of people want to hire a lawyer with virtual working options.
Strengthen your firm's virtual processes. Our answering service for family lawyers comes with a suite of services and tools.
Add flexibility for you and your clients with a consultation calendar, video conferencing, and our mobile app.
Source: Clio Legal Trends Report, 2021
Benefits of an answering service for family lawyers.
Balancing your casework and meetings with opposing parties can be challenging. Adding in new client retention is even harder.
Our reception team is here to help you intake clients and build positive relationships.
Support your practice
Help your firm grow. LEX is a full virtual reception, helping your practice with follow up calls to secure payment, paperless document sending, and CRM integrations.
With a busy meeting calendar, it's not easy to find the right time for new client consults. After successful intake, we can check your calendar to find slots that suit you and your potential client.
Answer every call
Stay available to your clients when they call. While you're in and out of meetings, busy with casework, or home for the evening, we're available to greet your callers and take messages.
Family law cases are uniquely personal. To retain clients, you need to build trust from the first call. Our receptionists speak with warmth and empathy so your potential new clients feel supported.
Stand out with live chat.
Potential clients find live chat options really useful. Answering questions via live chat can be a shortcut to securing new clients.
LEX receptionists can answer your incoming live chats to gather potential new client data and even schedule consults. When clients know they can reach out at any time for a quick answer, they feel more supported by your firm.
A family law answering service is a team of professional receptionists which supports a family law practice with call answering, client intake, scheduling consults - and more.
LEX Reception is dedicated to legal. We work with family law firms every day to save them time and build strong client relationships.
How does an answering service work for family law firms?
Once you sign up for our answering service, we can immediately begin to answer your calls and take messages.
On your onboarding call, we will customize your account and scripts, setting up rules for call forwarding and streamlining your intake questions. We can also add calendar software, web chat answering, and CRM integrations for no extra cost.
How do you ensure excellent service?
Our receptionists are chosen based on their quality, not location. This means we can hire the best, not just the best around. Your firm is our priority, we work to understand your challenges and align our tone.
Our legal virtual receptionists are all highly trained and professional - but most of all, they're warm and empathetic! Most people will call your practice in a time of crisis, and a friendly voice on the line makes all the difference.
Professional, legal & reliable.