LEX Reception Family Law Answering Service: 24/7 Client Support

More time for busy family lawyers.

You want to be there for every client, but it can be difficult to manage incoming calls while balancing a full caseload. With a family law answering service, every client call is met with a professional response from a real person. Let LEX receptionists handle your communication, so you can focus on your casework.

Making your workload lighter.

Bring back balance to your family law practice with a service that supports you 24/7.

Your clients come to you in turbulent times – you want to offer an empathetic ear and deal with their cases with diligence and care. LEX will take care of your calls, lead qualification and client onboarding – leaving you free to focus on your clients.

Effortlessly manage your practice with the tools included with every LEX account.

Mobile App.

Check messages and calls, and track client information from anywhere. From file-sharing to updating your call-forwarding settings, you can always stay connected.

Mobile App

Live Chat.

Turn website visitors into clients with professional legal receptionists answering every live chat conversation and capturing the right information.

Setmore Scheduling.

Let your consultation slots fill up after hours. With a live receptionist and personalized booking page, you’ll never miss a lead.

Setmore Scheduling

Customer verdict.

“Having LEX Reception has allowed the practice to get to critical calls from the courts and lawyers. The team is clearly communicative. They respond to all inquiries immediately, 24/7.”

Nicole Lavallee

FAQs.

What makes a family law answering service different?
We know that family law cases can be highly emotional for clients - and voicemail can’t provide the compassion your clients need. With a call answering service, you can rest assured that every caller reaches an empathetic and friendly person.
How does a 24/7 answering service benefit my practice?
24/7 answering services means your clients receive immediate attention at all hours of the day - enhancing client satisfaction and building trust in your services. Many family law clients want to call outside of normal working hours from the comfort of their homes. With a 24/7 answering service, your clients will always be met with an understanding voice, never voicemail.
What are the features of LEX’s live answering service?
LEX’s live answering service includes custom call scripts, client intake, and call transfers - all handled by experienced professionals dedicated to improving client retention. On top of this, you will get a customized booking page and a 24/7 receptionist so your calendar stays full with pre-qualified leads.
How does LEX Reception integrate with my existing tools?
LEX seamlessly integrates with your current case management systems. From Clio to CosmoLEX, LEX aims to bring smooth workflows and efficient client management to your family practice success. Check out our full integration list here.