With immigration cases increasing every year, you need additional support to nurture your expanding client base. An answering service for immigration attorneys gives you more time for research and casework.
Your clients want reassurance in the face of complex immigration laws. With LEX, you can proivde detailed service for every case.
Enarosa | Account Executive
Why answering services are a lifesaver for immigration attorneys.
With a constantly full schedule and hard-to-reach clients, it's easy to feel overwhelmed by your caseload. Get back in control with LEX's all-inclusive legal reception services.
24/7 reception team
Your clients can't always be available during working hours. When you get calls, our legal receptionists answer like part of your team - 24 hours a day, 365 days a year.
Bringing in new matters takes valuable time. By instructing your LEX Reception team to book consultations with PNCs, you can focus on your casework.
With complex laws, clients want more transparency. We'll help you set up simple intake scripts that get you the information you need from each PNC.
Legal tech integrations
Work smarter rather than harder. Integrate your answering service with your practice management software, calendar, and marketing tools to make the most of your data.
The US immigration court backlog now contains over 1.8 million cases.
How do you manage cases that take up to five years to reach a decision? LEX is your partner in client service. Whether calls come in at 8am or 8pm, we have the time to listen.
Source: TRAC Reports
Extend your team with bilingual immigration receptionists.
Many people feel more comfortable talking to a lawyer in their native language. Our legal bilingual receptionists are available day and night, to welcome English and Spanish-speakers alike.
Bilingual service helps us fit seamlessly into your firm to offer professional client service. We create custom scripts in English and Spanish, offer Spanish intake, and send messages in English to your team. All for no extra monthly cost.
The great thing about LEX is that your calls are answered 24/7. As a practicing lawyer who is very busy and probably doesn't have time to be answering all your inbound calls, you can focus on serving clients.
As an immigration attorney, your calls are specific, detailed, and come in round the clock. If your potential clients don't speak to a real person who can listen to their needs, they'll call another option.
LEX Reception's legal-dedicated receptionists are available 24/7 to help your practice with call answering, intake, appointment scheduling, and much more.
Do you only handle my incoming calls?
No, we offer much wider reception services. We can also answer live chats and proactively call out to your webform or email inquiries.
Your potential clients get quick responses, without you needing to drop work or interrupt your personal life.
How can I see my messages?
You can choose how you'd like to receive messages taken by your LEX receptionists - by email, SMS, or synced directly to your practice management software.
You can also check all your messages and call history on our mobile app. Even when on the move, you can stay in touch with your firm and clients. Learn more.