Your New York answering service solution.

Virtual Receptionist Taking CallsNever miss a call in NY
LEX Mobile app

Never miss a call with a live answering service in New York.

Our New York answering service solution means you never miss a lead. Allow us to take your calls, screen callers, and take repetitive tasks off your hands.

Explore the benefits

LEX Intake Receptionist

Legal intake and more

Your NY legal answering service and intake team.

  • Intake specialists
  • Customizable scripts and service
  • Client retention & support
  • Real-time text & email notifications
  • Appointment scheduling
  • Performance metrics

Business never sleeps - and neither do we.

Brianna portrait

Brianna | Account Executive

Professional live receptionist services; customized to your needs.

With nearly 20% of New York’s 20 million inhabitants speaking Spanish, bilingual call answering services can
be an indispensable asset for your law firm. LEX Reception’s professional virtual receptionists are native speakers in both English and Spanish. Let us help you align your customers’ needs with your business goals.

Virtual Receptionist Taking Calls
  • Explore our call
    answering services.

    Affordable Answering Service

    Depending on your business needs, your New York answering service plan can match your budget. We want to ensure you get the ideal features for growing your firm.

  • Local answering services
    for a global audience.

    Local Answering Service

    No matter where your clients are reaching out from, your LEX Reception call answering team is ready around the clock to welcome callers with a smile.

  • Connect your calendar
    for easy online booking.

    Online Calendar Booking

    Keep your client contact information up to date and centralize all your appointments by integrating your calendar with your LEX Reception app.

FAQs.

  • In law, human connection is particularly important. When callers dial your number they expect a live person at the other end of the line to pick up their call. Our live virtual receptionists answer every call with professionalism and empathy. They listen to every caller's problem and assist them in determining what help they require.

    The population in New York has 60% English and 20% Spanish speakers. To be able to serve your callers better, our receptionists are native-level speakers of both languages.

    Find out how we can help you grow your business here.

  • Our live virtual receptionists are available to take your calls 24 hours a day, 7 days a week. We'll listen to your callers, give them the legal information they need, and screen them after-hours, during your breaks, and at times when you're too busy with casework.

    Because we focus on offering high-quality service, proximity is not LEX's goal, but performance. Our receptionists work remotely, in various locations, to make sure that calls are answered around the clock, no matter where prospective clients are calling from.

  • Definitely! Our LEX Reception desktop app integrates seamlessly with most major CRMs. You'll be able to streamline your workflow and turn leads into contacts faster, be better able to retain and support your callers, and track and increase your business' performance metrics.

    Learn more about CRM integrations with LEX Reception here.