Building a website that reliably brings in new clients is vital for every small law firm. While there are countless ways to enhance performance, Brendan Chard from The Modern Firm outlines four essentials that can really help your website convert more visitors into clients.
1. Crystal-Clear Messaging
Make it clear what your firm does, who you help, and where you operate. Visitors who land on your site should know within seconds if you’re the right fit. This simple clarity saves you and your team time by filtering out calls and contacts from people outside your practice area or location.
2. Frictionless Communication
Offer multiple, effortless ways for prospective clients to reach you. This means including a contact form, phone number, email, text line, and even live chat. Everyone has a preferred way to connect, so covering all bases increases the odds they’ll reach out at the right time for them.
3. Share Your Expertise Freely
Build trust by sharing helpful information upfront. Many lawyers worry about giving away too much, but it’s not just your legal knowledge that people need; it’s your guidance and application of that knowledge. The more valuable insights you share, the more likely visitors will see your firm as the one they want to work with.
4. Seamless Follow-Through
A great website doesn’t just convert visitors into callers; it helps you turn those first conversations into real, billable clients. Make sure your intake and follow-up process is smooth and efficient. Streamlining this step helps convert more leads into loyal clients, making the most of the interest your website generates.
The Modern Firm helps small law firms grow by providing tailored marketing, website design, and business development solutions.