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9 Statistics That Prove Law Firm Clients Still Want Humans Over AI

Technology has profoundly reshaped the legal profession. Casework moves faster. Documents are handled more accurately. Clients can compare firms with ease. Yet even with all this progress, the research shows…

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  • Lawyer shaking hands with clients
    Business Tips

    9 Statistics That Prove Law Firm Clients Still Want Humans Over AI

    Technology has profoundly reshaped the legal profession. Casework moves faster. Documents are handled more accurately. Clients can compare firms with ease. Yet even with all this progress, the research shows...

    author profile
    by Skylar Worthington 6 min read
  • Local Service Ads
    Business Tips

    Maximizing the Potential of Local Services Ads (LSAs) for Law Firms

    Thomas Glasgow, an LSA expert at 1122 Marketing, shares his valuable insights on how a law firm’s approach to handling phone calls can significantly influence the effectiveness of their LSA...

    author profile
    by Skylar Worthington 4 min read
  • ClioCon 2025
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    Learning, Sharing, Giving Back: JJ Velazquez Asks Lawyers to Pay it Forward.

    When JJ Velazquez began sharing his story at ClioCon 2025, the room fell silent. His journey from wrongful conviction to exoneration is not just about injustice; it’s about gratitude, resilience,...

    author profile
    by Skylar Worthington 4 min read
  • Esther Perel
    Business Tips

    Esther Perel: Trust is Built in Small Moments

    At this year’s ClioCon, renowned psychotherapist and relationship expert Esther Perel explored what it means to connect as professionals, leaders, and humans. Her keynote on the four pillars of human...

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    by Skylar Worthington 2 min read
  • ClioCon 2025
    Business Tips

    AI, Human Touch & Better Client Service: 3 Big Lessons from ClioCon 2025

    When you leave a conference full of technology demos, product pitches, and networking, what stays with you for years to come are the human stories. The ideas that shift your...

    author profile
    by Skylar Worthington 8 min read
  • Receptionist holding phone
    Business Tips

    Why Phone Responsiveness Is Key to Succeeding with Google Local Services Ads

    Running successful Local Services Ads (LSAs) isn’t just about setting up a profile or getting leads. It’s about how you handle those leads once they pick up the phone. Speed,...

    author profile
    by Bambi Butler 4 min read
  • Essentials for high converting website
    Business Tips

    The Modern Firm Monday: Four Essentials for a High-Converting Law Firm Website

    Building a website that reliably brings in new clients is vital for every small law firm. While there are countless ways to enhance performance, Brendan Chard from The Modern Firm...

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    by Brianna Quiroga 2 min read
  • Receptionist Chatting On Laptop
    Business Tips

    Why Law Firms Should Choose People Over Bots for Live Chat

    When you visit a modern website, often a small bubble appears before you’ve even had time to read the first page.  “Hi! How can I help you today?” welcomes the...

    author profile
    by Skylar Worthington 4 min read