Help Centre | LEX Reception

Call transcription feature of LEX Reception

Help Centre

Introducing Call Transcription: Skip The Replay, Read The Highlights

We’re thrilled to announce the launch of Call Transcription for all LEX Reception clients. This new feature transforms your recorded calls into searchable, actionable scripts that enhance your practice efficiency...

by Skylar Worthington 3 min read

Help Centre

How LEX Reception Protects You from Spam Calls

Spam calls are a nuisance, ranging from telemarketers to robocalls. At LEX Reception, we understand that these unwanted calls waste your time and your plan minutes. What are Spam Calls?...

by Skylar Worthington 3 min read

Help Centre

Save Time (and Money) and Improve Client Experience with Verified Contacts

Verified Contacts is included in all LEX Reception plans as standard, working behind the scenes to save you time and money on every call. This feature reduces call duration by...

by Brianna Quiroga 4 min read

Help Centre

Guide to Document Sending for Law Firms

Did you know that your LEX team could send documents to callers on your behalf? Did you know that your LEX team could send documents to callers on your behalf? And that it is included in your monthly plan - no extra charge. Find out how you could use our document sending service to support your clients and retention.

by Enarosa Aguirre 5 min read

Help Centre

Guide to our MyCase CMS Integration

We are delighted to announce that you can now integrate LEX Reception with your MyCase CMS. Streamline your processes with MyCase legal practice management software.

by Manuelita Sandoval 6 min read

Help Centre

Guide to our Lawcus Legal CRM Integration

We are very excited to announce that LEX integrates with Lawcus, the legal practice management software. Connecting your LEX Reception account with Lawcus helps you streamline your legal intake and case management.

by Brianna Quiroga 4 min read

Help Centre

Goodbye spam calls: Contact management tips for law firms

When you employ a live answering service, new contact management gets a lot easier. As your legal receptionists take contact details from new callers, these details are saved within their...

by Enarosa Aguirre 3 min read

Help Centre

A Guide to Payment Taking for Law Firms

An attorney’s time is too valuable to chase clients for payment. LEX Reception can offer secure payment options 24/7 at convenient times for your clients.

by Manuelita Sandoval 4 min read

Help Centre.

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Introducing Call Transcription: Skip The Replay, Read The Highlights

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Introducing Call Transcription: Skip The Replay, Read The Highlights

How LEX Reception Protects You from Spam Calls