Virtual Receptionists for Attorneys.
Plans & Pricing
No more voicemails.
Every missed call is a missed opportunity.
Our live virtual receptionists ensure your
firm captures every lead, day or night.
How can virtual receptionists help
attorneys manage their calls?
Give your clients the call experience they deserve with LEX Reception handling all of your overflow
and out-of-hours calls. We're on hand 24/7, giving you more time to focus on your caseload.
Call transfer
Help callers reach the right person at the right time with our custom call transferring.
Appointment scheduling
Take control of your schedule with new appointments booked directly in your calendar.
Message taking
Get detailed call messages via SMS, email or in your legal CRM and never miss an opportunity.
Outbound calling
LEX receptionists follow up on new leads on your behalf to give you back more time.
80% of callers hang up when they reach voicemail.
Retire your voicemail with LEX Reception's virtual receptionists.
Source: CBS News
FAQs.
A virtual receptionist service offers several benefits for attorneys, including:
- Save time - With a team of receptionsts handling calls on behalf of your law firm, you can focus on court time, casework, and clients.
- Offer a 5* client experience - Give callers a professional, empathetic response whenever they reach out.
- Stand out from the competition - Increase your client intake and give existing clients the freedom to contact your firm 24/7.
Virtual receptionists can help you make more time for your clients whilst also maintaining or improving your client services standards.
A legal virtual receptionist service works just as an in-office receptionist would, but on a larger, more consistent scale. Our team of receptionists answer calls, schedule appointments and transfer calls to selected members of your team. Then, they pass all the information directly to you via email, SMS or the LEX Reception app. With a range of legal tech integrations, your caller data can be pushed directly into your practice management system too.
Unlike in-office receptionists, our receptionists work from home in 24/7 shift patterns. That means you essentially have access to hundreds of receptionists, enabling you to provide 24/7 client support without the overheads of hiring a whole team. And because our receptionists are based across the North America, our service is protected from local outages and disruptive weather events.
