Business Tips.

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  • live chat for law firms
    Business Tips

    Why your law firm should be using live chat

    Live chat isn’t something many firms think they need. A 2020 ABA study found that only 5% of law firms used live chat on their site. The complexity of many...

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    by Bambi Butler 6 min read
  • Lawyer shaking hands with another person
    Business Tips

    How To Improve Client Intake Process: A Guide For Law Firms

    A successful legal marketing campaign can provide a great boost for your firm. When those leads start flowing in, it proves that you have found the right platform and the...

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    by Manuelita Sandoval 7 min read
  • legal answering service
    Business Tips

    Support your staff with a legal answering service

    Many law firms lose new clients for a simple reason: they don’t answer the phone. These days, people don’t leave a voicemail. When your firm doesn’t pick up, another firm will. ...

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    by Brianna Quiroga 2 min read
  • call script
    Business Tips

    Effective call flows: a detailed guide to custom scripting.

    You’re looking at hiring an answering service for the first time and you’re wondering, how can I control what they say? The answer is a call script – questions and...

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    by Brianna Quiroga 7 min read
  • bilingual marketing
    Business Tips

    “Se Habla Espanol”: Quick-Start Guide to Bilingual Marketing Funnels

    Bilingual marketing can open up your services to a huge new audience, build a pipeline, and reach revenue goals. Check out our quick tips to get started.

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    by Manuelita Sandoval 5 min read
  • bilingual clients
    Business Tips

    How to Sign and Support Bilingual Clients for Your Practice (2021 Guide)

    The majority of time someone contacts a law firm, they are likely going through a personal crisis. Most people only need legal representation when they are in a difficult position,...

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    by Brianna Quiroga 5 min read
  • great customer experience
    Business Tips

    How to create a memorable client experience

    The secret to crafting a positive and memorable client experience is simple. It's communication. Here are our six tips to help you deliver an impressive client experience from start to finish.

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    by Brianna Quiroga 5 min read
  • law firm kpis
    Business Tips

    5 Growth KPIs Your Law Firm Should Track

    Growth will be a key aim for many firms going into 2021. Have you updated your law firm KPIs to reflect this?

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    by Bambi Butler 6 min read