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  • contact management
    Help Centre

    Goodbye spam calls: Contact management tips for law firms

    When you employ a live answering service, new contact management gets a lot easier. As your legal receptionists take contact details from new callers, these details are saved within their...

    author profile
    by Enarosa Aguirre 3 min read
  • legal answering service
    Business Tips

    Support your staff with a legal answering service

    Many law firms lose new clients for a simple reason: they don’t answer the phone. These days, people don’t leave a voicemail. When your firm doesn’t pick up, another firm will. ...

    author profile
    by Brianna Quiroga 2 min read
  • call script
    Business Tips

    Effective call flows: a detailed guide to custom scripting.

    You’re looking at hiring an answering service for the first time and you’re wondering, how can I control what they say? The answer is a call script – questions and...

    author profile
    by Brianna Quiroga 7 min read
  • gorilla doctors
    Giving Back

    Donating to Gorilla Doctors’ conservation work

    At LEX Reception, our mission is to hear more. For the month of May, we have chosen to donate to Gorilla Doctors, a non-profit veterinary project which monitors the health of mountain and eastern lowland gorillas.

    author profile
    by Skylar Worthington 4 min read
  • law firm payment processing
    Help Centre

    A Guide to Payment Taking for Law Firms

    An attorney’s time is too valuable to chase clients for payment. LEX Reception can offer secure payment options 24/7 at convenient times for your clients.

    author profile
    by Skylar Worthington 4 min read
  • bilingual marketing
    Business Tips

    “Se Habla Espanol”: Quick-Start Guide to Bilingual Marketing Funnels

    Bilingual marketing can open up your services to a huge new audience, build a pipeline, and reach revenue goals. Check out our quick tips to get started.

    author profile
    by Skylar Worthington 5 min read
  • shark research and protection
    Giving Back

    Supporting shark research and protection

    We have a commitment to each other and to the planet. For April, we have chosen to donate to the Shark Research Institute, a non-profit using scientific data to educate and change attitudes to the shark.

    author profile
    by Skylar Worthington 2 min read
  • appointment setting
    Help Centre

    LEX features: Appointment setting

    When looking for an attorney, people often contact several firms before making a decision. By setting a call or meeting with an attorney on the first call, you can stop them from shopping around.

    author profile
    by Enarosa Aguirre 3 min read

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