Top picks.
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Business Tips
How to Sign and Support Bilingual Clients for Your Practice (2021 Guide)
The majority of time someone contacts a law firm, they are likely going through a personal crisis. Most people only need legal representation when they are in a difficult position,...
by Hugo E. Gomez 5 min read -
Giving Back
Giving for Polar Bear research and education
LEX Reception is on a mission to hear more. Listening to species in need led us to the Canadian Polar Bear Habitat, a non-profit committed to polar bear research and education.
by Eden Bright 2 min read -
Giving Back
Giving back: Protecting elephant habitats
In February 2021, we upheld our commitment to hear more of those in need by supporting the World Wide Fund for Nature’s work with elephants across the globe.
by Eden Bright 2 min read -
Meet Your Team
Meet a LEX Expert: Alicia
We’re very excited to introduce Alicia, a CX Associate and Dedicated Representative. As a Dedicated Representative, Alicia’s job is a little different, and she was eager to talk about why having a dedicated relationship is so rewarding.
by Eden Bright 3 min read -
Business Tips
How to create a memorable client experience
The secret to crafting a positive and memorable client experience is simple. It's communication. Here are our six tips to help you deliver an impressive client experience from start to finish.
by Brianna Quiroga 5 min read -
Business Tips
5 Growth KPIs Your Law Firm Should Track
Growth will be a key aim for many firms going into 2021. Have you updated your law firm KPIs to reflect this?
by Eden Bright 6 min read -
Business Tips
Choosing a phone answering service for lawyers
A phone answering service for lawyers can be a huge time-save. How can you tell which phone answering service works best for your firm? Check out our list of the key features to consider.
by Eden Bright 3 min read -
Business Tips
How to Handle Legal Intake like a Professional
Legal intake isn't easy. Our receptionists are legal intake professionals. Here are our best tips for legal intake to help you capture and impress every new lead.
by Manni Sandoval 4 min read
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