Client, Culture, Ideas

LexReception Blog

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The New IBM Remote Work Policy: A Change for Better or Worse?

IBM recently gave their remote workers an ultimatum: work in the office or get a new job. It’s an unexpected move from a company named as a top place to work from home only a year ago and poses a… Continue Reading →

Meet April Munoz

Our LexReceptionists are more than just a voice on the other end of the line. They’re poised, friendly individuals who make it their mission to ensure every single call is handled with a balance of professionalism and warmth. April Munoz… Continue Reading →

Client Confidential: Impact Injury Analysis

It’s 10:30 p.m. on a clear night with a full moon. Mark Strauss, Ph.D. stands in the middle of a road blocked off by police so he can measure the amount of moonlight and other ambient light from nearby buildings,… Continue Reading →

Lawyer Up—LexReception Excels As a Legal Answering Service

  When your day is filled with depositions, briefings, client meetings, and court dates the last thing you want to spend time on is answering the phone or worrying about missed calls. Clients being billed by the hour want to… Continue Reading →

Updates: Introducing Auto Upgrade and Easier Referrals!

    We’ve got two new updates to share! The first is a big one. You can now setup your account to automatically adjust to a better plan if you go over your monthly minutes, saving you money in overage… Continue Reading →

Creating Effective Scripts: Simplicity is Key

  The script is the blueprint of your clients’ experience. When signing up, you work with a Client Account Manager to build the script our LexReceptionists will use to navigate your incoming calls. You may also edit your script at… Continue Reading →