If you’re a LexReception client, chances are you’ve already interacted with our top salesperson Bre Jones. And if you’re thinking of signing up with us, you can look forward to talking with her in the future. Bre brings in an average of five to ten new clients a week using unmatchable customer service skills, strong organizational tools, and a refreshing authenticity. She’s been such a consistent team player the last eight years, we though we’d mine her for sales tips and share them with our readers.
What would you say is the most important skill for a salesperson?
Following up and being on the ball. My prospects and clients are always impressed with how quickly and thoroughly I follow up.
What are a few sales tools you couldn’t live without?
I couldn’t live without our CRM Distributed Source. We never used to have a CRM in the “old days,” and having a tool like that has completely changed the way we work. There are new features coming out everyday that help our sales team. It’s really great.
What are a few sales tips you’ve learned?
I set fair and real expectations with my leads and clients. If it’s something that we aren’t going to do a really good job with, I will let them know. People respect honesty from a salesperson in the beginning. Even if I don’t get the sale, being honest upfront is going to be better in the long run for everyone. And sometimes saying “no” to unrealistic expectations is the best tool because people are willing to listen to what we CAN do really well.
What’s a challenge you face, and how do you overcome it?
A common challenge that I overcome is our price point. We are a little higher than other companies. But after I explain the value of our service, and how you really get what you pay for in this industry (like most things in life) the price starts to make a lot more sense. With our flexible packages and no-contract model, people are able to try us out short term and let us prove our worth.
What’s your favorite part of your job?
I love all the people that I work with. I also love the remote work model. Just this company in a nutshell. I know that I work for a company that cares about me on a personal level. They have showed me multiple times how much they appreciate me, and that means a lot as an employee.
Thanks for sharing, Bre! What are your best sales tips? Leave a comment below!