Case Studies | LEX Reception

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Case Study: How Bridge City Law Enhances Client Care with LEX Reception

Client: Bridge City LawPractice Area: Personal Injury LawLocation: Portland, OregonChallenge: Managing after-hours client calls and ensuring empathetic, professional client interactions About Bridge City Law Bridge City Law is a personal…

Case Studies
Case Study: How Bridge City Law Enhances Client Care with LEX Reception

Client: Bridge City LawPractice Area: Personal Injury LawLocation: Portland, OregonChallenge: Managing after-hours client calls and ensuring empathetic, professional client interactions About Bridge City Law Bridge City Law is a personal...

by Bambi Butler 4 min read
Case Studies
Reeves Lavallee Scales with Seamless 24/7 Call Handling

Nicole Lavallee faced significant challenges in managing calls for her family law firm, Reeves Lavelle. Missed calls, after-hours emergencies, and insufficient staffing for round-the-clock availability led to lost leads and...

by Brianna Quiroga 6 min read
Case Studies
Kohlmeyer Hagen Cuts Missed Leads by 95% with LEX Reception

Kohlmeyer Hagen Law Office, a family and criminal law firm in southern Minnesota, faced significant challenges in managing after-hours calls, which resulted in missed leads and dissatisfied clients. By partnering...

by Brianna Quiroga 5 min read
Case Studies
How The Modern Firm Reduced Caller Drop-Off Rates by 50%

As a website design and marketing agency dedicated to serving small law firms, The Modern Firm faced a significant issue with its automated phone tree system. Over half of incoming callers...

by Brianna Quiroga 4 min read
Case Studies
Case Study: Reynolds Defense Firm

“Being arrested is a terrifying event. It shakes you to your core,” says McDaniel Reynolds, Founder and CEO of the Reynolds Defense Firm. He speaks from experience. At the age...

by Brianna Quiroga 5 min read
Case Studies
LEX Reception Pays For Itself In One Weekend

When bankruptcy attorney Peggy Hammerschmidt first approached LEX Reception, she thought she didn't need an answering service. Her first weekend changed her mind.

by Skylar Worthington 2 min read