Business Tips.

Business Tips

How to create a memorable client experience

The secret to crafting a positive and memorable client experience is simple. It's communication. Here are our six tips to help you deliver an impressive client experience from start to finish.

Business Tips

5 Growth KPIs Your Law Firm Should Track

Growth will be a key aim for many firms going into 2021. Have you updated your law firm KPIs to reflect this?

Business Tips

How To Choose a Phone Answering Service For Lawyers?

A phone answering service for lawyers can be a huge time-save. How can you tell which phone answering service works best for your firm? Check out our list of the key features to consider.

Business Tips

How to Handle Legal Intake like a Professional

Legal intake isn't easy. Our receptionists are legal intake professionals. Here are our best tips for legal intake to help you capture and impress every new lead.

Business Tips

What Is An Answering Service?

Have you ever wondered what an answering service is, and what they can do for businesses? Find out all about answering services in our blog.

Business Tips

Can lawyers work from home and maintain a work-life balance?

Covid-19 has forced legal practices to reassess how they work. So, can lawyers work from home? The answer is a resounding yes - but they need specific support to succeed.

Business Tips

Feature Spotlight: What is outbound calling and how does it help law firms?

You might have used an answering service like LEX to take incoming calls. But you may not be aware of the full scope of our services. Let us introduce you to our outbound calling services.

Business Tips

5 Ways to Extend Your Firm

A legal answering service acts as an extension of your team. So how do you make the most of your answering service? Here are five important steps to take.