Top picks.
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Business Tips
Why your law firm should be using live chat
Live chat isn’t something many firms think they need. A 2020 ABA study found that only 5% of law firms used live chat on their site. The complexity of many...
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Giving Back
Protecting Tigers Forever with Panthera
This month, our mission to hear more has taken us to Panthera, a non-profit that develops conservation projects aimed at preserving wild cats across the world. Like them, we hope...
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Business Tips
How to improve client intake without hiring more employees: a guide for law firms
A successful legal marketing campaign is a law firm’s dream. When those leads start flowing in, it proves that you have found the right platform for your firm. But sometimes...
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Giving Back
Delivering justice for rhinos with the IRF
In our mission to hear more, we have reached out to the International Rhino Foundation to support their crucial work protecting endangered rhinos around the world. By donating 1% of...
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Resources
Goodbye spam calls: Contact management tips for law firms
When you employ a live answering service, new contact management gets a lot easier. As your legal receptionists take contact details from new callers, these details are saved within their...
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Business Tips
Support your staff with a legal answering service
Many law firms lose new clients for a simple reason: they don’t answer the phone. These days, people don’t leave a voicemail. When your firm doesn’t pick up, another firm will. ...
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Business Tips
Effective call flows: a detailed guide to custom scripting.
You’re looking at hiring an answering service for the first time and you’re wondering, how can I control what they say? The answer is a call script – questions and...
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Giving Back
Donating to Gorilla Doctors’ conservation work
At LEX Reception, our mission is to hear more. For the month of May, we have chosen to donate to Gorilla Doctors, a non-profit veterinary project which monitors the health of mountain and eastern lowland gorillas.
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