LEX Reception Blog.

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Featured Articles.

Local Service Ads
Featured articleBusiness Tips

Maximizing the Potential of Local Services Ads (LSAs) for Law Firms

Thomas Glasgow, an LSA expert at 1122 Marketing, shares his valuable insights on how a law firm’s approach to handling phone calls can significantly influence the effectiveness of their LSA…

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Bridge City Law Case Study
Featured articleCase Studies

Case Study: How Bridge City Law Enhances Client Care with LEX Reception

Client: Bridge City LawPractice Area: Personal Injury LawLocation: Portland, OregonChallenge: Managing after-hours client calls and ensuring empathetic, professional client interactions About Bridge City Law Bridge City Law is a personal…

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Woman carrying vegetables
Featured articleGiving Back

People, Planet, Purpose: Why We Plant Trees

What if doing good for your firm could also do good for the planet?  At LEX Reception, giving back isn’t just part of what we do; it’s who we are….

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Family walking in snow
Featured articleHelp Centre

Holiday Prep: A Lawyer’s Guide to a Restful Season

The holiday season offers a much-needed opportunity to rest and connect with loved ones. For busy lawyers, however, stepping away from the office can feel like a challenge. Your clients…

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LEX Receptionist
Featured articleMeet Your Team

The Human Touch: An Interview with Alyce Costello, LEX Receptionist

At LEX Reception, the belief that people, not bots, should answer calls for law firms is at the heart of everything we do. Alyce Costello, a dedicated receptionist based in…

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Featured articleNews & Updates

Seamless Appointment Scheduling with Setmore

A polished first impression is more than just a courtesy for legal professionals – it’s a strategic advantage. If you want to create a seamless appointment scheduling experience for your…

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Top picks.

  • Local Service Ads
    Business Tips

    Maximizing the Potential of Local Services Ads (LSAs) for Law Firms

    Thomas Glasgow, an LSA expert at 1122 Marketing, shares his valuable insights on how a law firm’s approach to handling phone calls can significantly influence the effectiveness of their LSA...

    author profile
    by Skylar Worthington 4 min read
  • Bridge City Law Case Study
    Case Studies

    Case Study: How Bridge City Law Enhances Client Care with LEX Reception

    Client: Bridge City LawPractice Area: Personal Injury LawLocation: Portland, OregonChallenge: Managing after-hours client calls and ensuring empathetic, professional client interactions About Bridge City Law Bridge City Law is a personal...

    author profile
    by Bambi Butler 4 min read
  • ClioCon 2025
    Business Tips

    Learning, Sharing, Giving Back: JJ Velazquez Asks Lawyers to Pay it Forward.

    When JJ Velazquez began sharing his story at ClioCon 2025, the room fell silent. His journey from wrongful conviction to exoneration is not just about injustice; it’s about gratitude, resilience,...

    author profile
    by Skylar Worthington 4 min read
  • Esther Perel
    Business Tips

    Esther Perel: Trust is Built in Small Moments

    At this year’s ClioCon, renowned psychotherapist and relationship expert Esther Perel explored what it means to connect as professionals, leaders, and humans. Her keynote on the four pillars of human...

    author profile
    by Skylar Worthington 2 min read
  • Family walking in snow
    Help Centre

    Holiday Prep: A Lawyer’s Guide to a Restful Season

    The holiday season offers a much-needed opportunity to rest and connect with loved ones. For busy lawyers, however, stepping away from the office can feel like a challenge. Your clients...

    author profile
    by Skylar Worthington 4 min read
  • Happy family walking in snow
    Help Centre

    How to Set Up Your Holiday Script with LEX Reception

    Holiday scripting lets your LEX Reception legal receptionists handle calls differently during holidays or scheduled office closures. This ensures your law firm maintains seamless, professional communication, even when you’re unavailable.  ...

    author profile
    by Skylar Worthington 3 min read
  • ClioCon 2025
    Business Tips

    AI, Human Touch & Better Client Service: 3 Big Lessons from ClioCon 2025

    When you leave a conference full of technology demos, product pitches, and networking, what stays with you for years to come are the human stories. The ideas that shift your...

    author profile
    by Skylar Worthington 8 min read
  • Receptionist holding phone
    Business Tips

    Why Phone Responsiveness Is Key to Succeeding with Google Local Services Ads

    Running successful Local Services Ads (LSAs) isn’t just about setting up a profile or getting leads. It’s about how you handle those leads once they pick up the phone. Speed,...

    author profile
    by Bambi Butler 4 min read

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