LEX Reception Blog.

Gavel and books

Featured Articles.

Receptionist Chatting On Laptop
Featured articleBusiness Tips

Why Law Firms Should Choose People Over Bots for Live Chat

When you visit a modern website, often a small bubble appears before you’ve even had time to read the first page.  “Hi! How can I help you today?” welcomes the…

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Featured articleCase Studies

Reeves Lavallee Scales with Seamless 24/7 Call Handling

Nicole Lavallee faced significant challenges in managing calls for her family law firm, Reeves Lavelle.  Missed calls, after-hours emergencies, and insufficient staffing for round-the-clock availability led to lost leads and…

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Woman carrying vegetables
Featured articleGiving Back

People, Planet, Purpose: Why We Plant Trees

What if doing good for your firm could also do good for the planet?  At LEX Reception, giving back isn’t just part of what we do; it’s who we are….

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Verified contact feature of LEX
Featured articleHelp Centre

Save Time (and Money) and Improve Client Experience with Verified Contacts

Verified Contacts is included in all LEX Reception plans as standard, working behind the scenes to save you time and money on every call. This feature reduces call duration by…

Read More
LEX Receptionist
Featured articleMeet Your Team

The Human Touch: An Interview with Alyce Costello, LEX Receptionist

At LEX Reception, the belief that people, not bots, should answer calls for law firms is at the heart of everything we do. Alyce Costello, a dedicated receptionist based in…

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Featured articleNews & Updates

Seamless Appointment Scheduling with Setmore

A polished first impression is more than just a courtesy for legal professionals – it’s a strategic advantage. If you want to create a seamless appointment scheduling experience for your…

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Top picks.

  • Verified contact feature of LEX
    Help Centre

    Save Time (and Money) and Improve Client Experience with Verified Contacts

    Verified Contacts is included in all LEX Reception plans as standard, working behind the scenes to save you time and money on every call. This feature reduces call duration by...

    author profile
    by Brianna Quiroga 4 min read
  • LEX Receptionist
    Meet Your Team

    The Human Touch: An Interview with Alyce Costello, LEX Receptionist

    At LEX Reception, the belief that people, not bots, should answer calls for law firms is at the heart of everything we do. Alyce Costello, a dedicated receptionist based in...

    author profile
    by skylar 4 min read
  • Receptionist Chatting On Laptop
    Business Tips

    Why Law Firms Should Choose People Over Bots for Live Chat

    When you visit a modern website, often a small bubble appears before you’ve even had time to read the first page.  “Hi! How can I help you today?” welcomes the...

    author profile
    by skylar 4 min read
  • Business Tips

    The Million-Dollar Impact of Missed Calls

    Growing your legal practice often feels like increasing your marketing budget to generate more leads.  Before you invest more money in marketing, take a moment to evaluate your missed call...

    author profile
    by Enarosa Aguirre 4 min read
  • Woman carrying vegetables
    Giving Back

    People, Planet, Purpose: Why We Plant Trees

    What if doing good for your firm could also do good for the planet?  At LEX Reception, giving back isn’t just part of what we do; it’s who we are....

    author profile
    by skylar 2 min read
  • LEX Reception X The Modern Firm
    Business Tips

    The Modern Firm Monday: Keeping People at the Heart of Legal Marketing in the Age of AI

    Artificial intelligence is revolutionizing the way law firms handle marketing. With an increase in AI tools, it’s essential to for firms understand how to benefit from their potential while preserving...

    author profile
    by Brianna Quiroga 3 min read
  • 24/7 legal answering service
    Business Tips

    The Competitive Advantage of 24/7 Availability for Law Firms

    Prospective clients don’t wait for 9-to-5 availability when they need legal counsel; they contact the firms they can connect with immediately. With rising competition and the growing importance of online...

    author profile
    by Manuelita Sandoval 3 min read
  • News & Updates

    Seamless Appointment Scheduling with Setmore

    A polished first impression is more than just a courtesy for legal professionals – it’s a strategic advantage. If you want to create a seamless appointment scheduling experience for your...

    author profile
    by Bambi Butler 5 min read

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