Featured Articles.
10 LinkedIn Mistakes That May Be Costing You Business
LinkedIn can be one of the best business development tools available to lawyers, but only when you stop using it like a billboard and start using it like a relationship…
Building Trust and Empathy: A Conversation with Bridge City Law
At Bridge City Law, a personal injury law firm in Portland, Oregon, the focus is clear: helping clients navigate the complex and often overwhelming world of personal injury law. With…
Two million trees. Growing for the long term.
We have reached a milestone worth marking: two million trees planted. At LEX Reception, every client and every team member helps us plant a tree each month. It is a…
How to Forward Your Calls to LEX Reception
Forwarding your calls to LEX takes only a few minutes. Below, find the setup for your specific phone system, along with the settings we recommend for attorneys. Types of Call…
The Human Touch: An Interview with Alyce Costello, LEX Receptionist
At LEX Reception, the belief that people, not bots, should answer calls for law firms is at the heart of everything we do. Alyce Costello, a dedicated receptionist based in…
Seamless Appointment Scheduling with Setmore
A polished first impression is more than just a courtesy for legal professionals – it’s a strategic advantage. If you want to create a seamless appointment scheduling experience for your…
Top picks.
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Help CenterHow to Forward Your Calls to LEX Reception
Forwarding your calls to LEX takes only a few minutes. Below, find the setup for your specific phone system, along with the settings we recommend for attorneys. Types of Call...
by Fiona Stevenson 4 min read -
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Business Tips10 LinkedIn Mistakes That May Be Costing You Business
LinkedIn can be one of the best business development tools available to lawyers, but only when you stop using it like a billboard and start using it like a relationship...
by Fiona Stevenson 7 min read -
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Business TipsYour Brand Is Already Talking. The Question Is What It’s Saying.
I recently joined Steve Fretzin on the Be That Lawyer podcast to talk about marketing, branding, and client intake for law firms. Having worked in marketing for 20 years, it’s...
by Fiona Stevenson 6 min read -
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Help CenterHow to Set Up Your Holiday Script
When your office is closed for a holiday, your callers still reach a live LEX receptionist. A holiday script tells your receptionist how to handle those calls – what to...
by Fiona Stevenson 2 min read -
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Help CenterDoes LEX Reception Transfer Calls?
Yes. When someone calls your firm and needs to reach you directly, our receptionists can connect them to you or to the right member of your team. But a transfer...
by Fiona Stevenson 3 min read -
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Help CenterGetting Your Firm’s Name Right, From The First ‘Hello’
When someone calls your firm, the first thing they hear sets the tone for everything that follows. A clear, correctly pronounced greeting tells the caller they’ve reached the right place...
by Fiona Stevenson 2 min read -
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Business TipsCan Legal Answering Services Scale With a Growing Law Firm?
Short answer: Yes. A legal answering service can scale with a growing law firm by offering flexible support, custom scripting, 24/7 availability, transparent per-minute pricing, and consistent service delivered by...
by Fiona Stevenson 4 min read -
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Business TipsWhat should Law Firms Look for in a Legal Answering Service Provider?
Law firms should look for a legal answering service that answers every call with real people, offers custom scripting aligned with the firm’s workflows, provides 24/7 live coverage, uses transparent...
by Brianna Quiroga 4 min read
