LEX Reception Blog.

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Featured Articles.

ClioCon 2025
Featured articleBusiness Tips

Learning, Sharing, Giving Back: JJ Velazquez Asks Lawyers to Pay it Forward.

When JJ Velazquez began sharing his story at ClioCon 2025, the room fell silent. His journey from wrongful conviction to exoneration is not just about injustice; it’s about gratitude, resilience,…

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LEX Reception
Featured articleCase Studies

Reeves Lavallee Scales with Seamless 24/7 Call Handling

Nicole Lavallee faced significant challenges in managing calls for her family law firm, Reeves Lavelle.  Missed calls, after-hours emergencies, and insufficient staffing for round-the-clock availability led to lost leads and…

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Woman carrying vegetables
Featured articleGiving Back

People, Planet, Purpose: Why We Plant Trees

What if doing good for your firm could also do good for the planet?  At LEX Reception, giving back isn’t just part of what we do; it’s who we are….

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Family walking in snow
Featured articleHelp Centre

Holiday Prep: A Lawyer’s Guide to a Restful Season

The holiday season offers a much-needed opportunity to rest and connect with loved ones. For busy lawyers, however, stepping away from the office can feel like a challenge. Your clients…

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LEX Receptionist
Featured articleMeet Your Team

The Human Touch: An Interview with Alyce Costello, LEX Receptionist

At LEX Reception, the belief that people, not bots, should answer calls for law firms is at the heart of everything we do. Alyce Costello, a dedicated receptionist based in…

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Featured articleNews & Updates

Seamless Appointment Scheduling with Setmore

A polished first impression is more than just a courtesy for legal professionals – it’s a strategic advantage. If you want to create a seamless appointment scheduling experience for your…

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Top picks.

  • ClioCon 2025
    Business Tips

    Learning, Sharing, Giving Back: JJ Velazquez Asks Lawyers to Pay it Forward.

    When JJ Velazquez began sharing his story at ClioCon 2025, the room fell silent. His journey from wrongful conviction to exoneration is not just about injustice; it’s about gratitude, resilience,...

    author profile
    by Skylar Worthington 4 min read
  • Esther Perel
    Business Tips

    Esther Perel: Trust is Built in Small Moments

    At this year’s ClioCon, renowned psychotherapist and relationship expert Esther Perel explored what it means to connect as professionals, leaders, and humans. Her keynote on the four pillars of human...

    author profile
    by Skylar Worthington 2 min read
  • Family walking in snow
    Help Centre

    Holiday Prep: A Lawyer’s Guide to a Restful Season

    The holiday season offers a much-needed opportunity to rest and connect with loved ones. For busy lawyers, however, stepping away from the office can feel like a challenge. Your clients...

    author profile
    by Skylar Worthington 4 min read
  • Happy family walking in snow
    Help Centre

    How to Set Up Your Holiday Script with LEX Reception

    Holiday scripting lets your LEX Reception legal receptionists handle calls differently during holidays or scheduled office closures. This ensures your law firm maintains seamless, professional communication, even when you’re unavailable.  ...

    author profile
    by Skylar Worthington 3 min read
  • ClioCon 2025
    Business Tips

    AI, Human Touch & Better Client Service: 3 Big Lessons from ClioCon 2025

    When you leave a conference full of technology demos, product pitches, and networking, what stays with you for years to come are the human stories. The ideas that shift your...

    author profile
    by Skylar Worthington 8 min read
  • Receptionist holding phone
    Business Tips

    Why Phone Responsiveness Is Key to Succeeding with Google Local Services Ads

    Running successful Local Services Ads (LSAs) isn’t just about setting up a profile or getting leads. It’s about how you handle those leads once they pick up the phone. Speed,...

    author profile
    by Bambi Butler 4 min read
  • Call transcription feature of LEX Reception
    Help Centre

    Introducing Call Transcription: Skip The Replay, Read The Highlights

    We’re thrilled to announce the launch of Call Transcription for all LEX Reception clients. This new feature transforms your recorded calls into searchable, actionable scripts that enhance your practice efficiency...

    author profile
    by Skylar Worthington 3 min read
  • Essentials for high converting website
    Business Tips

    The Modern Firm Monday: Four Essentials for a High-Converting Law Firm Website

    Building a website that reliably brings in new clients is vital for every small law firm. While there are countless ways to enhance performance, Brendan Chard from The Modern Firm...

    author profile
    by Brianna Quiroga 2 min read

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